Lukas Kralik

Proposal Of Evaluation Criteria For Free And Open Source Tools For Modelling And Support Of IT Service Management According To ITIL.

This paper responds to requirement to improve the orientation between offered SW, such as ITIL tools. Nowadays there are enormous amount of offered tools. This situation very often leads to poor implementation of ITIL on the basis of primary unappropriate choice. This paper is focused on the model and proposal of evaluation criteria for free and open source tools for modeling and support of IT service management according to ITIL. Thus this article aims to model the classification, which should facilitate choice of a suitable tool. Simultaneously, this classification will serve for further work – creation of methodology for evaluation of ITIL tools. In first phase this proposal is aimed mainly on Czech companies which will provide required feedback for future work.

Comparison of MCDM methods with users' evaluation

This paper responds to requirement to improve the orientation between offered SW, as ITIL tools. There are really a lot of amount thus offered tools and very often leads to poor implementation of ITIL on the basis of incorrectly chosen tools. Main objective of this paper is to provide an overview about possibilities of choosing a suitable tool. Simultaneously, the research described in this paper will serve for further work on creating a methodology for evaluation of ITIL tools.

Influence of User’s Criteria Preferences for Open Source ITIL Tools Evaluation by Simple MCDM

This paper responds to requirement to improve the orientation between offered SW, as ITIL tools. There are really a lot of offered tools and very often this fact may leads to the poor implementation of ITIL. Main objective of this paper is to provide an overview how users’ preferences change in a short time and primarily the comparison between expert evaluation and evaluation with utilization of simple multi-criterial decision making methods. Simultaneously, the research described in this paper will serve for further work on creating a methodology for evaluation of ITIL tools.

Detection of suspicious persons and special software

This paper contains a description of programs currently available for detecting physiological changes in the human reaction to a stressful situation. For each program described what is being evaluated, what we get like output of the program, advantages, disadvantages and potential contribution to commercial security. As alternative solutions are included training programs to help security personnel to detect suspicious persons and to assess if there is a real danger of some of them by reading the nonverbal communication. The aim is to show the potential benefits in the application of knowledge in reading nonverbal communication for commercial security industry.

Utilization of Motion Animation for Analysis of Basic Self-defense Techniques

This paper is focused on possible utilization of an artificial neural network connected with biometric systems and motion animation for the purpose of training of self-defense techniques. The described experiment was performed in a specialized laboratory of university hospital in Brno with the help of VICON system. The aim was to obtain new inputs for artificial neural networks. Simultaneously, this research proceeds with previous project and research. This paper also contains the most interesting results from the experiment.

EMG Analysis for Basic Self-defense Techniques

Electromyography (EMG) is an electro diagnostic medicine method used for measuring an electrical activity of skeletal muscles and nerves that control muscles. Beside the medicine, EMG is also used for measuring a local muscle load and for the purpose of this research EMG was used for determination of utilization of individual great muscles in self-defense techniques. The aim was obtaining new inputs for artificial neural networks. Simultaneously this research proceeds on previous project and researches.

Model for comprehensive approach to security management

Abstract This paper demonstrates new approach to security management in companies. Currently, many companies manage individual security fields separately. New approach is based on integration of all individual security fields into one security management system. Proposed model in this paper is based on the project “Possibilities of ITIL implementation in Commercial Security Industry”. Second part of this paper is focused on incident management. It is necessary for proper function of presented model. Also at the end, there is a proposal of evaluation method for security incidents.

Multi-criterial evaluation – general overview

The main aim of this paper is to provide basic knowledge background for further work. The basis is classification of available methods for multi-criterial evaluation. This classification will serve as a support of project (Comparison of methods of multi-criteria evaluation with user ratings of ITIL tools). In first part of this paper are described different approaches to multi-criterial evaluation and decision-making. Second part presents basics of methods of determining criteria strength and mainly their classification and division into categories.

Integrated security system management and incident management from the perspective of organizational structure

This contribution presents different approach to security management in companies. Current approach focuses on separately managed individual security fields compared to the proposed new approach. This approach is based on integrated security system management. The main objective of this paper, which is based on project “Possibilities of ITIL1 implementation in Commercial Security Industry”, is to propose the model of integrated security system management and incident management from the perspective of organizational structure.

Determination of the physiological similarities of family members by using a broadway 3D biometric device

The biometric identification by the face is one of the oldest biometric identification. With increasing progress in the area of identification by the face this technique was implemented into area of security, where it provides a faster and more accurate identification. The 3D face reader uses for the identification of the person: eyes, mouth, nose, and in contrast to 2D readers also chin and cheeks. 3D face reader by Broadway manufacturer was used to measure the physiological similarities of family members. It is equipped with the 3D camera system, which uses the method of structured light scanning and saves the template into the 3D model of face. The obtained data were evaluated by software Turnstile Enrolment Application (TEA). The participants of the measurement were members of three different families. Each person was compared with the previously saved templates of other family members. Using this method the similarity of family members was evalua00ted.