Mad Khir Johari Abdullah Sani

A Systematic Review on the Strategic Utilization of Information Systems and IT Infrastructure Flexibility

IT infrastructure is a crucial element in any organization across industry. It does not matter which industry are you in, i.e. manufacturing, education, cosmetic, automobile, health and much more required sufficient IT backbone to support these industries day-to-day operation. To remain relevant in their respective market, they need to be competitive with their competitors. It is recommended that the organization fully utilizes their information systems to forecast and measure their product or services offered. In a way, information systems are able to lead the managers or decision makers to maximize their ability, capability, wisely and strategically use information systems in assisting them to direct, evaluate, guide and suggest for better decision making. Therefore, this study attempts to identify the determinants of strategic utilization of information systems. Literally, most researchers identified determinants of any subject matters through literature review processes. The mechanism in capturing determinants over literature review processes varies to one another among researchers. Mainly in this study, the researchers decided to use systematic review as it is one of the best ways for the researchers to dig and evaluate which of the dimensions best suit both dependent variables (DV) and independent variables (IV). In the process of systematic review, five (5) components were involved, such as problem formulation; literature search; data evaluation; data analysis; and interpretation of results. Respective variable findings were drawn using schematic and it led the researchers to decide which dimension is best to represent respective variable.

Integrity and Job Performance: The Experiences of Public Library Leaders

Librarians and information professionals, because of the complex body of knowledge, standards of entry to the profession, and the need for public confidence, frequently face ethical dilemmas. Coupled with this, the Malaysian government has asserted that public servants need to have the highest integrity in delivering services to contribute directly to the establishment of a favorable environment and to show a good relationship with stakeholders. Arguments have been made that restrictions should be written into the new code of ethics for librarians and information professionals to ensure they behave ethically when doing their jobs. Therefore, the current study seeks to explore ways to improve job performance through integrity. The study, which is a qualitative study, has used semi-structured interviews to explore the efficiency of the integrity of public library leaders with the Method Framework analysis. There are six attributes of integrity: accountability towards individuals and society; clean, efficient, trustworthy and access to information; fair, just and wise; privacy, secrecy and transparency; neutrality and professional skills and security protection found to be adopted by twenty leaders of public libraries that may affect their work performance. The findings of this study have implications for the model, policy and practice on integrity that can be adopted by libraries and other government agencies. This model can therefore be seen as a map that will guide organizations with appropriate measures when trying to improve performance through integrity. Organizations can employ the model to enhance the effects of other determinants of performance exercises to maintain leadership skills in uncertain and volatile workplaces.