Marcos André Mendes Primo

Manufacturing firm reaction to supplier failure and recovery

Purpose – Manufacturing firm reaction to a supply failure is important because buyer dissatisfaction may induce related development or switching costs. The purpose of this paper is to ask: what is the impact of a supply failure and recovery on manufacturing firm dissatisfaction with the supplier?Design/methodology/approach – A case study approach is used based on interviews of key informants, examining four US manufacturers classified by industry type (aerospace and electronics) and firm size (large and small).Findings – Manufacturing firm dissatisfaction increases relative to the accumulated impact of the supply failure, and is reduced when the manufacturer has slack to absorb the failure or shares blame for it. The suppliers failure recovery reduces dissatisfaction to the extent that it demonstrates the suppliers long‐term commitment to the relationship. The findings indicate that attributes of the failure, the failure recovery, and context must be taken into account when considering how a suppliers ...

Supply chain integration mechanisms for alleviating supply problems in manufacturing firms

Suppliers are expected to reduce manufacturing firm supply risks by minimizing supply failures and by resolving supply problems, even those ones resulting from firm’s actions. Integration mechanisms may enhance interaction and collaboration in the firm supply chain, especially in the buyer-supplier interface, to reach these goals. Based on case studies in four North-American manufacturing companies in the electronic and aerospace industries, we analyzed the importance of integration mechanisms for manufacturing firms to address supply problems. We also explored some drivers supporting those mechanisms. Supplier commitment was found to be a key integration factor to address supply problems. This may be accomplished by trust and power mechanisms. Internal integration between purchasing and manufacturing groups also played a significant role in supplier collaboration at the problem solving process. Customer integration seemed more important to address supply problems for contract manufacturers than for Original Equipment Manufacturing (OEM) firms. Although supply problems might originate several stages upstream in the supply chain, surprisingly there was no integration beyond direct suppliers in the manufacturing firm supply chain.

Technological Capabilities of Brazilian Shipbuilding Suppliers

Technological capabilities (TC) play a key role in the competitiveness of firms in industrial sectors. Suppliers in emerging economies often acquire technological capabilities by operating and mastering technologies developed by others and then leveraging this learning to develop indigenous technologies. By reviewing research on firm specific technological capabilities, the development of global value chains and industrial clusters in emerging markets we discuss local suppliers’ insertion and upgrading in the supply chains of new large industrial enterprises. Using the Brazilian shipbuilding industry as context, we investigate and develop propositions related to the ability of local suppliers to develop technological capabilities that permit eventual insertion into the local supply chain. This research has applications for managers and policy makers from other emerging market countries seeking to increase local sourcing through development of local suppliers.

Estudos de caso como opção de pesquisa empírica em operações

Reflection about scientific production in Operations and Supply Chain Management with a methodological emphasis, and an analysis of a proposal to conduct research case studies in the area. Following this is a presentation for the SIMPOI/RAE Forum and of the three articles selected for this edition.

Cadeias globais: uma contribuição da RBV no processo de internacionalização

Ao reconhecer a perspectiva teorica da visao baseada em recursos – RBV nos estudos da gestao das cadeias de suprimentos, questiona-se: qual e a sua utilidade para as cadeias globais. Este ensaio teorico teve como problema de pesquisa verificar: quais sao as contribuicoes e limitacoes da visao baseada em recursos nas atividades das cadeias globais? Com isso, percebe-se que a integracao vertical e o fator preponderante para a atuacao da RBV na cadeia. Sendo que essa integracao dependera do tipo de influencia existente na cadeia, o comprador ou o produtor direcionando as suas atividades. Ao observar esse requisito, as organizacoes envolvidas terao a oportunidade de trabalhar os recursos de modo a nao serem copiados tao facilmente pelos concorrentes. O seu entrelacamento, por exemplo, pode gerar a ambiguidade causal, fundamental nesse processo por dificultar a identificacao dos recursos por parte da concorrencia.

Case studies as an option for empirical research in operations management

Reflection about scientific production in Operations and Supply Chain Management with a methodological emphasis, and an analysis of a proposal to conduct research case studies in the area. Following this is a presentation for the SIMPOI/RAE Forum and of the three articles selected for this edition.

Estudios de caso como opción de investigación empírica en operaciones

Reflection about scientific production in Operations and Supply Chain Management with a methodological emphasis, and an analysis of a proposal to conduct research case studies in the area. Following this is a presentation for the SIMPOI/RAE Forum and of the three articles selected for this edition.

COMPETÊNCIAS ESSENCIAIS EM UMA REDE DE SUPRIMENTOS NAVAL: UM ESTUDO DAS PRÁTICAS FUNCIONAIS

A necessidade de formar novos arranjos com foco na eficiencia coletiva induz as organizacoes a uma inter-relacao que requer cooperacao e compartilhamento de informacoes. Sao os arranjos inter-organizacionais, um fenomeno que pode ser analisado tanto pelo aspecto operacional das tecnologias de gestao quanto pelo processo do relacionamento entre os diversos participantes que encontram-se interligados, destacando-se os novos padroes de cooperacao e competicao entre eles. O foco desse trabalho e a analise das praticas de fornecedores na Industria Naval Brasileira, com o objetivo de contribuir com a proposicao de novos modelos organizacionais que favorecam a competitividade dessa industria. Ha indicativos que nos fazem acreditar na existencia de competitividade a nivel global, uma vez que muitos dos respondentes atendem ao mercado internacional. No setor de servicos esse numero aumenta, sugerindo uma demanda mais aquecida neste segmento.