Maria da Graça Corrêa Jacques

O nexo causal em saúde/doença mental no trabalho : uma demanda para a psicologia

Establishing the causal nexus on mental health/illness related to work is a new demand for psychology as a science and as a profession in all fields of activity. This text examines the interlocution between work and mental health/illness in the course of the history of psychology. It also presents some procedures referring to the diagnosis and the justification of the causal nexus between work and psychopathological illness. Even if we consider the causal nexus as a reductionism in psychopathological illness, this is a legal requirement to be recognized as an illness related to work and to obtain social welfare agency benefits.

Trabalho de grupo com portadores de LER/DORT: relato de experiência

This article presents and discusses the contributions of Psychology to the study of Repetitive Strain Injuries or Work Related Musculoskeletal Disorders. It privileges the analysis of the work carried out, jointly, by a multidisciplinary team of the Hospital de Clinicas de Porto Alegre, the Medical School and the Institute of Psychology of the Universidade Federal do Rio Grande do Sul, done with groups presenting that disease. It starts from the assumption that the study of the relationship between health and work is an important area for the psychologist and that research papers are necessary, based on experience reports, which present, systematize and lay the foundation procedures, has allowed the individuals to decrease his/her culpability and reinforce his/her independence and autonomy, thus minimizing the psychological suffering associated to the chronic pain and limitations imposed by the disease.

Políticas e práticas de gestão e saúde: recortes sobre o trabalho de teleatendimento no Rio Grande do Sul

This research was instigated not only by our interest in studying and intervening on workers’ health, but also by our awareness of the current relevance of call centers for the productive sector. We took into account the transformations in labor due to the new technologies, globalization and the changes in telecommunication. This study aimed at pointing out the relationship between management systems and the call center workers’ health-illness process, as well as at finding out the way labor is organized (management systems) in telecommunication companies, identifying how these characteristics are expressed in