Paul Chandler

Managing split‐attention and redundancy in multimedia instruction

Two experiments investigated alternatives to split-attention instructional designs. It was assumed that because a learner has a limited working memory capacity, any increase in cognitive resources required to process split-attention materials decreases resources available for learning. Using computer-based instructional material consisting of diagrams and text, Experiment 1 attempted to ameliorate split-attention effects by increasing effective working memory size by presenting the text in auditory form. Auditory presentation of text proved superior to visual-only presentation but not when the text was presented in both auditory and visual forms. In that case, the visual form was redundant and imposed a cognitive load that interfered with learning. Experiment 2 ameliorated split-attention effects by using colour coding to reduce cognitive load inducing search for diagrammatic referents in the text. Mental load rating scales provided evidence in both experiments that alternatives to split-attention instructional designs were effective due to reductions in cognitive load. Copyright

When learning is just a click away. Does simple user interaction foster deeper understanding of multimedia messages

In 2 experiments, students received 2 presentations of a narrated animation that explained how lightning forms followed by retention and transfer tests. In Experiment 1, learners who were allowed to exercise control over the pace of the narrated animation before a second presentation of the same material at normal speed (part-whole presentation) performed better on transfer but not retention tests compared with learners who received the same 2 presentations in the reverse order (whole-part presentation). In Experiment 2, learners who were allowed to exercise control over the pace of the narrated animation across 2 presentations (part-part presentation) performed better on transfer but not retention tests compared with learners who received the same 2 presentations at normal speed without any learner control (whole-whole presentation). These results are consistent with cognitive load theory and a 2-stage theory of mental model construction.

Assimilating complex information

Abstract Methods of instruction which are intended to facilitate understanding tend to incorporate all the information elements required for understanding in the instructions. Frequently, these types of instructions may overwhelm a learners limited working memory and hinder learning. In four experiments, a two-phase, isolated-interacting elements learning approach was developed in which in the first phase, the element interactivity of complex material was artificially reduced by presenting the material as isolated elements of information that could be processed serially, rather than simultaneously, in working memory. In the second phase, all the information for understanding was presented. The control group was simply presented with all the information for understanding in both Phases 1 and 2. The results provided powerful evidence that for certain groups of learners, information is better learnt through the isolated-interacting elements instructional method.

Cognitive load as a factor in the structuring of technical material

The authors investigated the usefulness of cognitive concepts in the instruction of technical material.

When problem solving is superior to studying worked examples

Interactions between levels of learner knowledge in a domain and levels of instructional guidance were investigated. Inexperienced mechanical trade apprentices were presented with either a series of worked examples to study or problems to solve. On subsequent tests, inexperienced trainees benefited most from the worked examples condition, with this group performing better with lower ratings of mental load than similar trainees who solved problems. With more experience in the domain, worked examples became redundant and problem solving proved superior. It is suggested that the relative effectiveness of either worked examples or problem solving depends heavily on levels of learner knowledge.

Levels of Expertise and Instructional Design

Cognitive load theory assumes that information should be structured to eliminate any avoidable load on working memory in order to enhance learning. We hypothesized that the appropriate type of structure may depend on the learners level of expertise. Less expert learners using a diagram might require the diagram to be physically integrated with related text-based information in order to reduce cognitive load. However, the same diagram might be intelligible in isolation by more experienced learners, who might require the elimination of redundant text to reduce cognitive load. The results of three experiments indicated that as level of expertise increased, the best instructional designs changed from ones in which diagrams and text were physically integrated to ones in which the text was eliminated.

Incorporating Learner Experience Into the Design of Multimedia Instruction

In Experiment 1, inexperienced trade apprentices were presented with one of four alternative instructional designs: a diagram with visual text, a diagram with auditory text, a diagram with both visual and auditory text, or the diagram only. An auditory presentation of text proved superior to a visual-only presentation but not when the text was presented in both auditory and visual forms. The diagram-only format was the least intelligible to inexperienced learners. When participants became more experienced in the domain after two specifically designed training sessions, the advantage of a visual diagram-auditory text format disappeared. In Experiment 2, the diagram-only group was compared with the audio-text group after an additional training session. The results were the reverse of those of Experiment 1: The diagram-only group outperformed the audio-text group. Suggestions are made for multimedia instruction that takes learner experience into consideration. The experiments reported in this article were designed to test some hypotheses generated on the basis of cognitive load theory (see Sweller, 1999, and Sweller, van Merrienboer, & Paas, 1998, for a recent review of the theoretical model). Central to the theory is the notion that working memory limitations should be a major consideration when designing instruction. Although working memory considerations are often overlooked, storage and processing limita

Cognitive Load While Learning to Use a Computer Program

There is a growing body of evidence suggesting that many traditional instructional techniques may unnecessarily overload limited working memory and impede learning. Based on cognitive load theory, it was hypothesised that instructional design only takes on a crucial role when there is a high level of interaction between learning elements resulting in those elements having to be simultaneously held in working memory. When there is little, if any, interaction between individual learning elements, then the format of presentation should be inconsequential. These hypotheses were tested using a computer-aided design/computer-aided manufacture (CAD/CAM) package with trainees from a Sydney company. Results showed that when instructions involved high element interactivity, a self-contained manual that physically integrated disparate information and did not require the use of the computer hardware was vastly superior to instructional formats that involved continual interaction with the computer. No differences were found between instructional formats when the learning material entailed low element interactivity. Evidence that these findings were due to cognitive load rather than other factors came from secondary task analysis. In light of these and previous results, suggestions are made for cognitively guided instructional packages.

The Role of Visual Indicators in Dual Sensory Mode Instruction

Advances in our knowledge of the structure of working memory suggest that under some circumstances, effectively more processing capacity is available to learners if instructional materials use multiple information modes (e.g. auditory and visual) instead of equivalent single mode formats. This paper examined this modality effect from a cognitive load perspective in three experiments using geometry instruction. In accordance with cognitive load theory, it was predicted that the additional processing capacity provided in an audio/visual format would only enhance learning if mental resources were not devoted to extensive visual based search in order to coordinate auditory and visual information. Using two different areas of geometry, Experiments 1 and 2 found that if visual search was clearly high, then audio‐visual instruction was only beneficial if visual indicators in the form of electronic flashing were incorporated into the instructional format. Under high search conditions, a standard audio/visual form...

When redundant on-screen text in multimedia technical instruction can interfere with learning.

It is frequently assumed that presenting the same material in written and spoken form benefits learning and understanding. The present work provides a theoretical justification based on cognitive load theory, and empirical evidence based on controlled experiments, that this assumption can be incorrect. From a theoretical perspective, it is suggested that if learners are required to coordinate and simultaneously process redundant material such as written and spoken text, an excessive working memory load is generated. Three experiments involving a group of 25 technical apprentices compared the effects of simultaneously presenting the same written and auditory textual information as opposed to either temporally separating the two modes or eliminating one of the modes. The first two experiments demonstrated that nonconcurrent presentation of auditory and visual explanations of a diagram proved superior, in terms of ratings of mental load and test scores, to a concurrent presentation of the same explanations when instruction time was constrained. The 3rd experiment demonstrated that a concurrent presentation of identical auditory and visual technical text (without the presence of diagrams) was significantly less efficient in comparison with an auditory-only text. Actual or potential applications of this research include the design and evaluation of multimedia instructional systems and audiovisual displays.