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Robert T. Eitel

Rockwell Automation

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Publication

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Archive | 2002

Search agent for searching the internet

Robert T. Eitel

Archive | 1997

Method of structuring a database of a control system for access by third party software

Robert T. Eitel; Paul D. Swardstrom

Archive | 2002

Internet architecture for software based ACD

Anthony J. Dezonno; Robert T. Eitel

Archive | 2001

Apparatus and method of maintaining and improving agent performance

Robert T. Eitel; Anthony J. Dezonno; Michael C. Hollatz

Archive | 2000

Automatic contact distribution system definable agent log-off reasons

Jeffrey J. Skibinski; Robert T. Eitel; James Lewis Beck; Daniel F. Baker

Archive | 2002

Agent desktop management system with agent training

Robert T. Eitel; Anthony J. Dezonno; Michael C. Hollatz

Archive | 2001

Streaming announcements to agents of an ACD

Robert T. Eitel; Michael C. Hollatz

Archive | 2002

Streaming von Ansagen an Agenten eines ACD Streaming announcements on an ACD agent

Robert T. Eitel; Michael C. Hollatz

Archive | 2002

Streaming von Ansagen an Agenten eines ACD

Robert T. Eitel; Michael C. Hollatz

Archive | 2002

Arbeitsplatzverwaltungssystem mit Agenten-ausbildung Workplace management system with agent training

Robert T. Eitel; Anthony J. Dezonno; Michael C. Hollatz

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Michael C. Hollatz

Rockwell Automation

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Daniel F. Baker

Rockwell Automation

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James Lewis Beck

Rockwell Automation

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Anthony J. Dezonno

Rockwell Automation

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Jeffrey J. Skibinsky

Rockwell Automation

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Jeffrey J. Skibinski

Rockwell Automation

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Paul D. Swardstrom

Rockwell Automation

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