Alberto Luiz Albertin

Valor estratégico dos projetos de tecnologia de informação

The organizations have used the Information Technology in a stronger and deeper way, considering it as a powerful tool which need huge investments and successful guaranties. This environment requires knowledge about Information Technology strategic value and an effective management of its projects. This article has as main objective to identify the components of Information Technology Strategic Value and the technological project variables and critical success factors. The contribution is the consolidation of the Information Technology Strategic Value Analysis Structure and the identification of the Information Technology Projects Variables and Critical Success Factors.

Benefícios do uso de tecnologia de informação para o desempenho empresarial

A tecnologia de informacao (TI) e um dos componentes mais importantes do ambiente empresarial atual, oferecendo grandes oportunidades para as empresas que tem sucesso no aproveitamento de seus beneficios. Este artigo apresenta as dimensoes do uso de TI e a relacao entre os beneficios oferecidos pelo uso de TI e o desempenho empresarial, tendo como base a estrutura de beneficios de TI no desempenho empresarial. A metodologia utilizada e o estudo de caso numa empresa lider de seu setor, com investimento significativo em TI e que, a partir do estudo, passou a utilizar tal instrumento para a avaliacao e acompanhamento dos gastos e investimentos nessa tecnologia. A contribuicao do artigo e a identificacao dos beneficios oferecidos pela TI e a relacao com o desempenho empresarial, fornecendo subsidios importantes para a sua administracao.Information technology (IT) has been considered one of the most important components in the current business environment, offering opportunities for companies that successfully take advantage of its benefits. The main purpose of this article is to present the IT usage dimensions and the relationship between the benefits offered by using information technology and business performance, based on the structure of its benefits in business performance. The used methodology is a case study in a leading company that has a significant IT investment, and which, as a result of this study, started using this tool for evaluating and monitoring its costs and investments in this technology. The contribution is the identification of the benefits offered by the use of IT and the relationship with business performance, offering important insights to its management.

Comércio eletrônico: um estudo no setor bancário

The new business environment, as national as international, has deeply changed, and the information technology has a special value on the changes. This situation includes since new technologies, or new applications, to attend the requirements of the new environment, up to the new organizational opportunities created by new technologies or their new applications. At this new environment, the electronic commerce, with its new and revolutionary applications, is considered as a powerful emergent trend for business process innovation. The electronic commerce applications signifies an important impact for the banking sector, giving the characteristics of the sector and its products, services and clients. This article has the objective to present the electronic commerce integrated model and the main results of the research done at banking sector, which utilized multiple case study methodology, stressing the trends of this information technology application and the relationship with some of the most important issues of the business environment.

A racionalidade limitada das decisões de investimento em tecnologia da informação

A literatura sustenta que a tecnologia da informacao (TI), quando adequadamente combinada com outros recursos internos, pode desenvolver caracteristicas dificeis de ser imitadas pela concorrencia. Entretanto, nem sempre isso e facil de conseguir. Alguns casos emblematicos de insucesso que envolve empresas proficientes nas melhores tecnicas de aplicacao da TI nos negocios estimulam uma analise mais atenta sobre os mecanismos da geracao de valor para o negocio. Neste artigo, revelamos os resultados de um estudo de casos multiplos, incorporados em organizacoes proficientes, para a compreensao do valor da utilizacao da TI e discutimos proposicoes sobre o porque de algumas organizacoes apresentarem resultados superiores a outras. Nossa analise indica que a efetividade alcancada pelo uso da TI esta de fato relacionada com a habilidade dos gestores de identificarem ineficiencias economicas previas na dinâmica dos negocios e mitiga-las pela aplicacao da TI, o que nao e conseguido com as tecnicas de analise de investimento atualmente empregadas.

Aumentando as chances de sucesso no desenvolvimento e implementação de sistemas de informações

The Information System implementation is more than installing a developed system and training the user to use it. For the implementation success, we need, since its beginning until its implementation, to study the context and build a propitious environment in order to guarantee its development, implementation, acceptance and use. The variables approach combines the organizational context during the SI development and implementation, the relationship among the process participants and the strategy in order to guarantee the project success.

O comércio eletrônico evolui e consolida-se no mercado brasileiro

Brazilian organizations have widely been using the information and communication technologies to link their several areas, vendors and clients, to process a very large number of transactions and to attend to a quantity of clients on a fast, certain and, many times, personalized form. The enterprise environment, in the world level as well as in the national level, has passed through countless changes in the last years, which have been considered directly related to the information technologies. One of the most important aspects of this new context is the appearance of the digital environment, that made possible, in fact, the digital age business and the electronic commerce. This article analyzes this new environment and concludes that the electronic commerce in the Brazilian market is consolidated and shows clear signals of evolution, even though it can still be considered in an intermediary level of expansion. The analysis of this evolution, with already undertaken achievements, enables the identification of the search for the new business environment, made by communities of people and companies.

Comércio eletrônico: benefícios e aspectos de sua aplicação

The electronic market, which is obtained by the intense application of information technology in the traditional market, is considered a reality, which will bring benefits to those organizations which consider it on theirstrategies, and threaten those which do not use it. In this new environment, the electronic market, with its new and revolutionary applications, is considered as one of the biggest emergent trends with potential to contribute and to innovate business strategies and processes, on ali industries. This article presents the concepts about electronic market and commerce, as well as the benefits and aspects of electronic commerce.

Comércio eletrônico: seus aspectos de segurança e privacidade

The electronic commerce, with its innovative applications, is considered as one of the major emergent trends with the biggest contribution to the business processes, for ali industries. With the crescent use of electroniccommerce, inc/uding Internet, the aspect of security and privacy of information becomes criticai. These aspects affect directly the adoption of this technology. The article has the objective to present studies about the aspects of security and privacy, as well as to discuss the problem of resistance and the strategy to overcome it.

Project Management Offices in the IT Area: A Context–Discriminant Model for their Establishment

The authors of this study developed a conceptual model of the drivers behind the decision to create a project management office for the Information Technology area and tested the model by applying discriminant analysis to data gathered from 40 large companies. The results indicate that the discriminant model significantly differentiates the contexts of firms with and without IT project management offices. The study contributes to theoretical progress in the field and is useful to practitioners.

Modelo de comércio eletrônico e um estudo no setor bancário

The new business environment, national as well as international, has deeply changed, and the information technology has a special value on the changes. At this new environment, the electronic commerce is considered a powerful emergent trend for business processes innovation. The electronic commerce applications signify an important impact for the banking sector, giving the characteristics of the sector and its products, services and clients. This article presents the Electronic Commerce Integrated Model and the main results of the research done at the banking sector, stressing the trends of this information technology application and the relationship with some of the most important issues of the business environment.