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Arik Elberse

Nortel

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Publication

Featured researches published by Arik Elberse.

Archive | 2002

Using existing web-based information to generate responses to user queries

Arik Elberse

Archive | 2005

Method of Operating A Contact Center

Patrick Hession; Arik Elberse; John Costello; Owen Friel

Archive | 2003

Method and system for distributing contacts within a network

Neil O'Connor; Arik Elberse; Michael Hartman

Archive | 2005

Using interactive communication session cookies in web sessions

Arik Elberse; John H. Yoakum

Archive | 2006

Interactive communication session cookies

John H. Yoakum; Arik Elberse

Archive | 2006

Peer to Peer Contact Center

Tony McCormack; Neil O'Connor; Arik Elberse; Patrick Hession

Archive | 2006

Cookies de session de communication interactive

John H. Yoakum; Arik Elberse

Archive | 2006

Cookies für interaktive kommunikationssitzungen

John H. Yoakum; Arik Elberse

Archive | 2005

Procede de fonctionnement d'un centre de contact

Patrick Hession; Arik Elberse; John Costello; Owen Friel

Archive | 2001

Method for passing information from a first web-entity to one of a plurality of second web-entities

Arik Elberse; Breandan Dalton; Seamus Macconaonaigh

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Collaboration

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John H. Yoakum

Nortel

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Patrick Hession

Nortel

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Breandan Dalton

Nortel

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John Costello

Nortel

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Neil O'Connor

Nortel

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Seamus Macconaonaigh

Nortel

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Owen Friel

Cisco Systems

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Tony McCormack

Nortel

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Michael Hartman

Avaya

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Owen Friel

Cisco Systems

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