Edzard Weber

Management of Knowledge Intensive Business Processes

Knowledge processes and business processes are linked together and should be regarded together, too. Business processes can be modeled and analyzed extensively with well known and established methods. The simple signs of static knowledge does not fulfill the requirements of a comprehensive and integrated approach of process-oriented knowledge management. The Knowledge Modeler Description Language KMDL is able to represent the creation, use and necessity of knowledge along common business processes. So KMDL can be used to formalize knowledge-intensive processes with a focus on certain knowledge-specific characteristics and to identify weak points in these processes. For computer-aided modeling and analyzing the tool K-Modeler is introduced.

A Semantic e-Collaboration Approach to Enable Awareness in Globally Distributed Organizations

Collaboration in temporal and spatially distributed environments has consistently faced the challenge of intense awareness extensively more than locally concentrated team play. Awareness means being informed, in conjunction with an understanding of activities, states and relationships of each individual within a given group as a whole. In multifarious offices, where social interaction is necessary to share and locate essential information, awareness becomes a concurrent process that amplifies the exigency for easy routes where personnel can navigate and access pertinent information, deferred or decentralized, in a formalized and context-sensitive way. Even as awareness has become a more pressing topic, extensive disagreement still remains concerning how any type of transparency can be conceptually and technically implemented. This paper introduces an awareness model to visualize and navigate such information in multi-tiers using semantic networks, GIS Geographic Information Systems and Web3D. Ultimately, the model presented is used for an evaluation from a business organizations perspective.

A Proposal to Model Knowledge in Knowledge-Intensive Business Processes

This paper addresses the topic of modeling tacit knowledge across business processes. Some approaches exist to cover that issue but none is really satisfying. Therefore a new approach is proposed, which is based on more than ten years of experience with the Knowledge Modeling and Description Language (KMDL). The new approach suggests to differentiate knowledge in professional insight, experience and context and to describe the degree of ability to articulate and generality.

Institutionalization of a General Electronic Democracy through Electronic Democratic Parties - A General Concept with Focus on Germany

Not only the public services are able to ensure the effective and efficient use of e-democracy tools. This contribution points out how a party must be structured to function as a neutral service provider for the citizen to set the results of electronic decision-making processes generally binding. The party provides only the methodology and the technology of decision making. Contents are defined exclusively from the citizens. These contents and voting results are implemented obligatorily in the parliament by the delegates of the party. The electronic democracy contributes, in order to supplement the representative democracy, scalable around direct democratic elements. The citizens can determine all 4 or 5 years with the national elections, how much each political decision has to be affected direct democratically by e-democracy tools. Such an approach is subject to other requirements than a governmental offered service.

Multi-tier-Based Global Awareness Modell for Collaboration and Knowledge Management

Collaboration in temporal and spatially distributed environments has consistently had to deal with the challenge of intense awareness, extensively more than locally concentrated team play. Awareness means being informed, in conjunction with an understanding of activities, states and relationships of each individual within a given group as a whole. In multifarious offices, where social interaction is necessary in order to share and locate essential information, awareness becomes a concurrent process that amplifies the exigency of easy routes for personnel to be able to access this information, deferred or decentralized, in a formalized and context-sensitive way. Although the subject of awareness has immensely grown in importance, there is extensive disagreement about how this transparency can be conceptually and technically implemented. This paper introduces a model in order to visualize and navigate such information in multi-tiers using semantic networks, GIS (Geographic Information Systems) and Web3D.

Multi-tier-based Global Awareness - A Model for Collaboration in Distributed Organizations and Disaster Scenarios

Collaboration in temporal and spatially distributed environments has consistently had to deal with the challenge of intense awareness, extensively more than locally concentrated team play. Awareness means being informed, in conjunction with an understanding of activities, states and relationships of each individual within a given group as a whole. In multifarious offices, where social interaction is necessary in order to share and locate essential information, awareness becomes a concurrent process that amplifies the exigency of easy routes for personnel to be able to access this information, deferred or decentralized, in a formalized and context-sensitive way. In special cases that become increasingly contemporary, ambulance personnel and rescue forces need to get a vast overview of the current situation, resources available at present and courses of action. Although the subject of awareness has immensely grown in importance, there is extensive disagreement about how this transparency can be conceptually and technically implemented. This paper introduces a model in order to visualize and navigate such information in multi-tiers using semantic networks, GIS (Geographic Information Systems) and Web3D. Moreover the model is used for creating scenarios; for an evaluation from a business organizations perspective, as well as from a scientific perspective on disaster recovery.

Resolve dissatisfactory communications: a measurement-method for satisfied communication in business organizations

Communication in widely distributed organizations is in many cases unsatisfactory. This contribution presents a method, which enables scalability for satisfied communication in business organizations. This method has been applied in practice and further evaluated by two IT-companies, which operate globally in the field of Web Engineering, E-Commerce and Usability. In the course of the evaluation for a one-month period, personnel were introduced to a checklist, which is specially designed for capturing communication dissatisfaction. The findings within these two companies are alarming in several respects. Many communication channels, which personnel choose by default, are inadequate and thus unacceptable for them and for the respective communication partners.

Demokratieorientierte eGovernment-Systeme

ZusammenfassungenBisher existiert keine Methode zur systematischen Anforderungsanalyse von eGovernment-Lösungen, die demokratiebegründet ist. Der Beitrag wird dies aufgreifen und zunächst einen Bezugsrahmen für demokratieorientiertes eGovernment vorstellen. Grundlage dafür bildet ein Vorgehen zur konventionellen Demokratiemessung. Darauf aufbauend werden Anforderungen an konkrete eGovernment-Systeme abgeleitet. eGovernment-Systeme bilden Prozesse der Willensbildung und des Verwaltungshandelns ab und müssen demnach auch demokratischen Anforderungen gerecht werden. eGovernment wird als Kontext betrachtet, in dem elektronische Dienste zur Verrichtung institutioneller Aufgaben angeboten werden. eDemocracy ist weder Dienst noch Aufgabe. Es ist ein Merkmal, das in jedem beliebigen Kontext mehr oder weniger stark ausgeprägt sein kann. Der Beitrag wird ein Vorgehensmodell zur Bewertung der demokratischen Ausprägung von eGovernment-Systemen vorstellen. Anhand von Beispielen wird gezeigt, wie die einzelnen Merkmale demokratieorientierter eGovernment-Systeme gemessen werden können.