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John McGreevy

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Publication

Featured researches published by John McGreevy.

Archive | 2015

System and method for managing enterprise communications

Tony McCormack; Neil O'Connor; John McGreevy

Archive | 2016

SYSTEM AND METHOD FOR ESTIMATED BEST PATH PREDICTION

John McGreevy; Adeel Gilani; James Bourke; John Reilly

Archive | 2014

System and method for managing resource selection in an enterprise

Paul D'Arcy; Neil O'Connor; John McGreevy

Archive | 2014

SYSTEM AND METHOD FOR ROUTING WORK REQUESTS TO A RESOURCE GROUP OF AN ENTERPRISE

Neil O'Connor; Robert C. Steiner; Tony McCormack; John McGreevy

Archive | 2017

SYSTEM AND METHOD FOR DYNAMIC CALL TRAFFIC ROUTING

John Reilly; John McGreevy; Joseph Smyth; Thomas Eustace

Archive | 2017

SYSTEM AND METHOD FOR FREE-FORM CONFERENCE

Joseph Smyth; John McGreevy; Sean Coyne; Siobhan Dervan

Archive | 2017

SYSTEM AND METHOD FOR DYNAMIC TEMPORARY GROUPS

Joseph Smyth; John McGreevy; Siobhan Dervan; Adeel Gilani

Archive | 2015

System and Method for Automated Determining When to Review an Agent Response Process

Liam Loftus; Neil O'Connor; John McGreevy; Seamus Hayes

Archive | 2015

System and method for managing communication sessions in an enterprise

John McGreevy; Neil O'Connor; Tony McCormack

Archive | 2014

METHOD AND SYSTEM FOR DETERMINING OCCUPANCY OF RESOURCES IN A MULTIMODAL CONTACT CENTER

Neil O'Connor; Robert C. Steiner; John McGreevy; Tony McCormack

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Collaboration

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Neil O'Connor

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Tony McCormack

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John Reilly

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Joseph Smyth

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Siobhan Dervan

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Adeel Gilani

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Robert C. Steiner

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Dawid Nowak

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James Bourke

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Liam Loftus

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