Jurandir Peinado

A PRÁTICA DA GESTÃO DE OPERAÇÕES NAS ORGANIZAÇÕES

This paper sought to identify the themes of Operations Management that are currently valued by automotive manufacturers in the creation, use and dissemination of new production concepts. For such, it conducted a content analysis of documents that drive the production systems adopted by the four major manufacturers, with plants in the city of Curitiba. Six themes were seen to stand out: quality management; lean production system; human resource management in operations; production and process management; design, measurement and improvement of work; and measurement of performance and productivity.

A recomendação MMOG/LE: uma análise da influência prática de sua adoção na melhoria de processos logísticos

) em suas empresas, responderam a um questionario com perguntas de escala Likert. Foi utilizado um conjuntos de variaveis constituido por 32 perguntas elaboradas de forma a cobrir as diversas areas de preocupacao da MMOG-LE e os processos logisticos a elas relacionados, na tentativa de compreender a sua influencia na melhoria dos processos logisticos das empresas pesquisadas, a partir da percepcao dos respondentes. Tambem se buscou identificar “dimensoes logisticas” em torno das quais os participantes percebem contribuicao mais efetiva da MMOG/LE. O principal resultado consistiu na identificacao de tres dimensoes logisticas valorizadas pelos respondentes. Os respondentes evidenciaram ter percepcoes alinhadas para tres grupos (fatores) de variaveis: (1) preocupacoes com os processos produtivos e logisticos; (2) preocupacoes com os detalhes do relacionamento com os clientes; e (3) preocupacoes com uma visao sistemica da importância das operacoes e logistica no contexto de suas organizacoes e com o alinhamento dos objetivos funcionais a estrategia das empresas. Os respondentes consideram que a MMOG/LE foi mais importante no sentido de proporcionar a visao sistemica sobre os processos logisticos, tao necessaria quando estes comecam a ficar mais complexos e envolver uma quantidade maior de partes envolvidas.

Operations management body of knowledge and its relevance to manufacturing and service organizations

Purpose The purpose of this paper is to assess the differences in importance assigned by manufacturing or service organizations to topics related to operations management and its attendant body of knowledge. Design/methodology/approach The authors did this by cataloguing and analyzing vacancy announcements related to operations management, presented by manufacturing and services companies in major Brazilian human resources websites. Findings The results show that manufacturing companies primarily hire personnel with skills in routine process management, quality management, lean manufacturing, ergonomics and work organization. Service companies generally seek professionals with knowledge and experience in logistics, supply chain management and project management. Research limitations/implications This study presents some limitations that reduce the power of its conclusions. There is some degree of subjectivity in the interpretation of the contents of the analyzed ads. In order to reduce this problem, the authors who did the tabulation of data marked the situations for which there were some doubts about the classification, discussing them with the other author, until they reached a consensus on the best way to classify each one. Originality/value The discussion about the importance assigned by manufacturing and service companies to the topics of operations management is crucial for not only the results obtained, but also to stimulate the debate on topics that comprise or should comprise the body of knowledge of operations management, and the way they are incorporated into business practice. This provides an additional opportunity to reflect on the potential of operations management in supporting business managers now and in the future.

The practice of Operations Management in organizations

This paper sought to identify the themes of Operations Management that are currently valued by automotive manufacturers in the creation, use and dissemination of new production concepts. For such, it conducted a content analysis of documents that drive the production systems adopted by the four major manufacturers, with plants in the city of Curitiba. Six themes were seen to stand out: quality management; lean production system; human resource management in operations; production and process management; design, measurement and improvement of work; and measurement of performance and productivity.

La práctica de la Gestión de Operaciones en las organizaciones

This paper sought to identify the themes of Operations Management that are currently valued by automotive manufacturers in the creation, use and dissemination of new production concepts. For such, it conducted a content analysis of documents that drive the production systems adopted by the four major manufacturers, with plants in the city of Curitiba. Six themes were seen to stand out: quality management; lean production system; human resource management in operations; production and process management; design, measurement and improvement of work; and measurement of performance and productivity.

Desafios da consolidação sustentável da cadeia produtiva do biodiesel no Brasil: uma abordagem com base no método da hélice tripla. DOI: 10.15600/1679-5350/rau.v10n3p145-161

O principal objetivo deste artigo e avaliar a percepcao de profissionais das areas logisticas e de operacoes sobre aspectos do relacionamento com seus principais fornecedores tais como confianca, credibilidade, comunicacao e operacoes eficazes. O estudo enfoca um grupo de empresas do setor automotivo, reconhecido pelo alto grau de organizacao de suas operacoes logisticas, e suas conclusoes podem beneficiar tanto empresas do setor quanto organizacoes similares. Contribui ainda com os estudos sobre o nivel de adocao de novas praticas de logistica, tema pouco investigado em relacao as industrias de paises emergentes. Foi realizada uma pesquisa survey junto aos gerentes industriais e de logistica em 88 empresas. Os dados foram coletados por meio de questionarios com escala Likert e submetidos a analise fatorial. Entre outras constatacoes, destacaram-se dois fatores: (1) os respondentes concordam apenas ligeiramente em relacao aos aspectos de credibilidade e confianca nas transacoes com seus fornecedores; e (2) os respondentes nao tem opiniao formada quanto a efetividade dos aspectos operacionais dessas transacoes. Em outras palavras, conclui-se que estas empresas aparentemente teriam um longo caminho a percorrer para atingir os niveis de parceria estrategica prescritos pelas atuais filosofias de gestao da cadeia de suprimentos.

Tudo por causa da Flavinha: o caso do Dog Tour da Nathuna Viagens e Turismo

Abstract The case concerns the groundbreaking initiative of an animal lover who, after experiencing numerous embarrassing situations when not being accepted in hotels and public places in the company of a pet, decided to set up a travel agency that would offer a different service: the Dog Tour – tourism on which people can take their dogs, with its own itineraries and hotels that allow pets to stay in a room with their owners. The case presents the whole trajectory of the entrepreneur from the opening of the business to its dissemination strategies without cost and the diversification of products with the same theme. The case has the following educational objectives: 1. to analyze the process of creating a business based on personal needs; 2. to analyze the strategies revealed by the businesswoman; and 3. to provide an analysis of the case based on the mental models of the entrepreneur. Key words : innovative ideas; opportunities; mental models. Objetivos educacionais do caso