Kaija Collin

Integrating theory and practice? Employees’ and students’ experiences of learning at work

The integration of theory and practice has been recognised as one of the key questions in the development of professional expertise and vocational competence. In this study the question of how theory and practice meet each other during professional development was approached from the point of view of two different groups of learners: employees with varying length of work experience and university students taking a working life project course. Altogether 18 employees and 51 students were interviewed, after which transcribed interviews were qualitatively categorised. The opinions expressed by the informants indicate that work‐based learning is not a unified phenomenon but varies in different contexts and between actors. The findings suggest, however, that the transformation of students’ explicit “book knowledge” into implicit or tacit knowledge may begin already while the student is still in education, provided that formal knowledge is used for authentic problem solving.

Promoting inter‐professional teamwork and learning – the case of a surgical operating theatre

Hospitals, and surgical operating theatres (OTs) in particular, are environments in which inter‐professional teamwork and learning are essential to secure patient safety and effective practice. However, it has been revealed in many studies that inter‐professional collaborative work in hospital organisations faces many challenges and constraints. In this study we examine surgical operations as participatory practices from the perspective of inter‐professional learning and cooperation. We ask what kinds of shared practices enable learning and collaboration within the surgical operating team. We used an ethnographic approach to data collection including observations and interviews of surgical residents and nursing staff. Observations were conducted in the OTs of one non‐academic hospital in Finland in 2007. The transcripts and episodes were analysed qualitatively. We suggest that inter‐professional teamwork can be implemented by collegial support, transgressing professional roles and sustaining an inclusive atmosphere. There is a need to strengthen and develop the practices of inter‐professional education, not only in formal educational but, especially, in practical clinical settings.

Interaction among employees: how does learning take place in the social communities of the workplace and how might such learning be supervised?

The purpose of the present study is to look at the senses in which everyday workplace interactions can be considered manifestations of learning at work and the ways in which such activity could be supervised. Our data consist of discussions between employees taped in two technology enterprises and three municipal youth centres, analysed from an ethnographical and an ethnomethodological perspective. The paper concludes with a discussion of how learning at work—seen as a contextual activity bound up with the work process itself and with the communities that operate within the work process—could be taken into account in the practices of fostering and supervising such learning.

Development Engineers' Work and Learning as Shared Practice.

The field of workplace learning lacks empirical studies that view workplace practices as places for learning and see these practices in a critical light. Accordingly, the aim of this study is, first, to describe examples of everyday shared practice and consider what kinds of various conflicting aims and demands exist in it. Second, the purpose is to explore what and how it is possible to learn through these shared practices in the area of design and development work. The empirical material consists of ethnographic observations made in two organizations in Finland. Three thematic lines were extracted from field notes and transcribed work talk on the basis of ethnographic and adapted membership categorization analysis. They suggest that the maintenance of a good atmosphere was an important component of shared practice and learning through it. Shared practice was also found to be situated and open‐ended and it contained conflicts and contradictory aims. The findings reported here suggest that to survive, everyday work involves doing and learning, and sometimes disagreeing. Conflicts seem to strengthen a team’s ability to co‐operate and to sustain functional social relations. Attention should thus be paid to the constantly changing processes of work and to situational analyses of the different options within practice provided by the various aims of the work itself and the tasks done in accordance with those aims.

Work, power and learning in a risk filled occupation:

In this article we describe various ways in which power is exercised between personnel in a hospital operating theatre. We aim to investigate how the forms of discursive power and workplace learning are intertwined with each other by utilizing an ethnographic approach in the fieldwork. Our data were collected mainly through observations and interviews with surgical residents, physicians and nurses. In the article we describe the delicate ways in which power is exercised and resisted in everyday practices. We argue that there is a close relationship between learning and manifestations of power, together with the various forms of these manifestations and the restrictions that may be placed on them. Additionally, we show how learning takes place in terms of finding, experimenting with and transgressing participatory agency among nurses and residents in the work community.

Ways of Interprofessional Collaboration and Learning in Emergency Work.

In the paper we aim to identify various ways of interprofessional collaboration and learning in an emergency unit at a hospital in Finland. According to previous studies, health care work faces various constraints which also challenge interprofessional interaction and learning. We ask what kinds of learning situations and challenges are manifested in moments of interprofessional practice. Ethnography was applied as a methodological approach. Empirical data were collected with the help of observations, audio taping, individual and focus group interviews, and suitable qualitative methods were utilised in the analysis. It was found that multi- and interprofessional collaboration and learning was present in many ways in emergency practice, for instance, in mutual planning of patient care and in situations where specific patient groups were treated. However, collaboration and learning were also challenged in these situations. Although collaborative practice was mostly fluent, coordination between professions need to be developed more collaboratively to promote learning and shared understanding among all employees.

Professional Agency and Creativity in Information Technology Work

The meaning of professional agency in the context of professional learning, as well as in the development of working practices and work organisations, is pivotal. The role of creativity is also crucial for long-term economic growth in the current global environment, which is characterised by rapid changes in both technology and economy. Hence, it is important to study the relationship between professional agency and creativity. In this chapter, we explore professional agency and creativity within two Finnish information technology organisations. This study’s data include interviews with staff members and open-ended questionnaire responses to the question ‘What is creativity in your work?’. We conducted a qualitative data-driven thematic analysis and a theory-driven analysis. Based on the data, creativity was divided into five themes, with particular choices and decisions (i.e. manifestations of professional agency) being found to be linked to each of those themes. Based on the findings, it appears that creativity and agency are strongly related, although their manifestations depend on both the definition of creativity and the space and environment where the phenomena occur. On the one hand, agency manifests as a prerequisite for creativity, while on the other hand, it is an outcome of creativity. In addition, creativity and professional agency can also be seen as synonymous.

INPROF--Promoting Teamwork Processes and Interprofessional Collaboration in Emergency Work (2010-2012).

This paper summarises the findings of a research project on interprofessional collaboration in the emergency unit of a major Finnish hospital. The findings are discussed through a broad conceptual framework which involves work process knowledge and interprofessional collaboration. The project, carried out from 2010–2012, investigated different forms of, prerequisites for, and barriers to, collaboration, and the aim was to develop the work together with staff at the unit. An ethnographically informed research strategy was utilised, with observations and interviews as the main data collection methods. On the whole, collaboration in the emergency unit was found to function rather well; i.e. patients receive good-quality treatment within the ideal time frame. We found that in the unit, the most suitable form for the majority of collaborations is multi-professional collaboration, in which professionals exchange information but still adhere strongly to their own professional groups. More interprofessional collaboration is required particularly in leadership and management, to create further improvements in (1) the coordination of work as a whole, and (2) the implementation of organisational changes and new professional roles. Obstacles to interprofessional collaboration in particular appear to be: (1) diverging professional values and core professional identities, and (2) power relations that create inequality.

The Practice of Professional Agency and the Emergence of Collaborative Creativity in Developmental Staff Meetings

In this study, we focused on the manifestations of professional agency and collaborative creativity in team meetings. We aimed to investigate how different kinds of professional agency are related to collaborative creativity. We used an ethnographic approach, collecting observational data from the team meetings of the Human Resource Department of a Finnish Health Care District during 2009–2010. We found that professional agency is practised in various ways in team meetings, reflecting different habitual practices and power relations. In addition, it appeared that the nature of the professional agency practised affected the emergence of collaborative creativity. An environment with a high degree of freedom and a conversational atmosphere supported the practice of professional agency and the emergence of collaborative creativity. By contrast, a tradition of regulation and non-conversational practices acted as obstacles to agency and creativity.

Leadership as an enabler of professional agency and creativity: case studies from the Finnish information technology sector

This paper summarizes and elaborates the findings of a research project on leadership as an enabler of professional agency and creativity in information technology organizations. The synthesis in this paper is based on a summary of three primary studies. Each of the studies approached leadership, creativity and/or professional agency with a specific focus. Leaning on a mixed‐methods and ethnographic approach, including various empirical data collection and analytical tools, the project investigated the relationship between professional agency and creativity; issues that frame professional agency and creativity; and the meaning of leadership practices for the enhancement of agency and creativity. The findings highlight a strong connection between professional agency and creativity and their context‐ and situation‐specific manifestations. The findings also address creativity that manifests itself in interaction, processes and collaboration. Further, the findings discuss the role of agile human resource development for professional agency and creativity, and show that flexible leadership practices are necessary in supporting professional agency and creativity.