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Featured researches published by Norliana Sarpin.


Archive | 2018

The impact of product design and process design on new product performance in manufacturing industry

Fauzi Ahmad; Khor Chun Hoong; Norhadilah Abdul Hamid; Norliana Sarpin; Rozlin Zainal; Ahmad Nur Aizat Ahmad; Mohd Fahrul Hassan

New product design and new product process design are important attributes in order a company to survive and sustain in competitive market. However, many new products which have been developed from research and development cannot compete in world market due to product performance issue. In addition, design of new product is unable to cope with the process design and machine capability in manufacturing process. The aims of this study is to identify the relationship between new product design and new product process design on new product performance in manufacturing industry. Random sampling and survey have been used by distributing questionnaire to 400 respondents for final study. Finally 80 respondents had replied with the respond rate of 20%. The study result shows that the extent level in new product design and new product process design are moderate and high level respectively. Furthermore, there is a significant relationship between new product process design and organisational performance (r(80) = 0....


Archive | 2018

A guideline for strategic capabilities enhancement to support sustainable facility management practices

Norliana Sarpin; Narimah Kasim; Rozlin Zainal; Hamidun Mohd. Noh; Sulzakimin Mohamed; Md. Fauzi Ahmad

Facility managers can have a major influence on the sustainability agenda through operational and strategic management functions during the post construction phase. Sustainable practices in facility management can bring substantial benefits such as reducing energy consumption and waste, while increasing productivity, financial return and corporate standing in the community. Facility manager should be empowered with the necessary knowledge and capabilities at the forefront in facing sustainability challenge. Despite the potential, facility management practices have yet to embed sustainability ideas holistically. The lack of capabilities and skills and the existing knowledge gaps are believed to be among the barriers. Capabilities are vital to foster the competency of an organisation. To support sustainable practices, facility managers need to be empowered with the necessary knowledge, capabilities and skills. This paper aims to develop a guidelines for strategic capabilities to support sustainability in facility management practice. Starting with a total of 10 critical strategic capabilities factors identified from previous questionnaire survey, the authors conducted an interview with 7 experts in facility management to assess the perceived importance of these factors. The findings reveal a set of guidelines for the enhancement of strategic capabilities among facility managers by providing what can be done to acquire these factors and how it can support the application of sustainability in their practice. The findings of this paper are expected to form the basis of a mechanism framework developed to equip facility managers with the right knowledge, to continue education and training and to develop new mind-sets to enhance the implementation of sustainability measures in FM practices.Facility managers can have a major influence on the sustainability agenda through operational and strategic management functions during the post construction phase. Sustainable practices in facility management can bring substantial benefits such as reducing energy consumption and waste, while increasing productivity, financial return and corporate standing in the community. Facility manager should be empowered with the necessary knowledge and capabilities at the forefront in facing sustainability challenge. Despite the potential, facility management practices have yet to embed sustainability ideas holistically. The lack of capabilities and skills and the existing knowledge gaps are believed to be among the barriers. Capabilities are vital to foster the competency of an organisation. To support sustainable practices, facility managers need to be empowered with the necessary knowledge, capabilities and skills. This paper aims to develop a guidelines for strategic capabilities to support sustainability in fa...


IOP Conference Series: Earth and Environmental Science | 2018

A guideline for interpersonal capabilities enhancement to support sustainable facility management practice

Norliana Sarpin; Narimah Kasim; Rozlin Zainal; Hamidun Mohd. Noh

Facility management is the key phase in the development cycle of an assets and spans over a considerable length of time. Therefore, facility managers are in a commanding position to maximise the potential of sustainability through the development phases from construction, operation, maintenance and upgrade leading to decommission and deconstruction. Sustainability endeavours in facility management practices will contribute to reducing energy consumption, waste and running costs. Furthermore, it can also help in improving organisational productivity, financial return and community standing of the organisation. Facility manager should be empowered with the necessary knowledge and capabilities at the forefront facing sustainability challenge. However, literature studies show a gap between the level of awareness, specific knowledge and the necessary skills required to pursue sustainability in the facility management professional. People capability is considered as the key enabler in managing the sustainability agenda as well as being central to the improvement of competency and innovation in an organisation. This paper aims to develop a guidelines for interpersonal capabilities to support sustainability in facility management practice. Starting with a total of 7 critical interpersonal capabilities factors identified from previous questionnaire survey, the authors conducted an interview with 3 experts in facility management to assess the perceived importance of these factors. The findings reveal a set of guidelines for the enhancement of interpersonal capabilities among facility managers by providing what can be done to acquire these factors and how it can support the application of sustainability in their practice. The findings of this paper are expected to form the basis of a mechanism framework developed to equip facility managers with the right knowledge, to continue education and training and to develop new mind-sets to enhance the implementation of sustainability measures in FM practices.


THE 2ND INTERNATIONAL CONFERENCE ON APPLIED SCIENCE AND TECHNOLOGY 2017 (ICAST’17) | 2017

Capability challenges of facility management (FM) personnel toward sustainability agenda

Ahmad Ilyas Ahmad Halim; Norliana Sarpin; Narimah Kasim; Rozlin Zainal

The industries business play a significant role to contribute toward economic growth in develop and developing country. However, they always face serious problems such as time overrun, waste generation, and cost overrun during their operation and maintenance. Traditional practice is found unable to control that situation. These challenges accent the need for practitioners to rethink and improve their process management. This show that industries business has major potential when applying sustainable development by focusing on three pillars (economic, environment, and social). By adopting sustainability, it can reduce energy consumption and waste, while increasing productivity, financial return and corporate standing in community. FM personnel are most suitable position to lead organizations toward sustainability implementation. However, lack of skill and capability among FM personnel to achieve sustainable goal had become barrier that need to overcome. This paper focus to identify capability challenges of FM personnel toward sustainability. A multiple researches were conducted and data were gathered through literature review from previous studies.The industries business play a significant role to contribute toward economic growth in develop and developing country. However, they always face serious problems such as time overrun, waste generation, and cost overrun during their operation and maintenance. Traditional practice is found unable to control that situation. These challenges accent the need for practitioners to rethink and improve their process management. This show that industries business has major potential when applying sustainable development by focusing on three pillars (economic, environment, and social). By adopting sustainability, it can reduce energy consumption and waste, while increasing productivity, financial return and corporate standing in community. FM personnel are most suitable position to lead organizations toward sustainability implementation. However, lack of skill and capability among FM personnel to achieve sustainable goal had become barrier that need to overcome. This paper focus to identify capability challenges of...


THE 2ND INTERNATIONAL CONFERENCE ON APPLIED SCIENCE AND TECHNOLOGY 2017 (ICAST’17) | 2017

Housing decision making methods for initiation development phase process

Rozlin Zainal; Narimah Kasim; Norliana Sarpin; Seow Ta Wee; Zarina Shamsudin

Late delivery and sick housing project problems were attributed to poor decision making. These problems are the string of housing developer that prefers to create their own approach based on their experiences and expertise with the simplest approach by just applying the obtainable standards and rules in decision making. This paper seeks to identify the decision making methods for housing development at the initiation phase in Malaysia. The research involved Delphi method by using questionnaire survey which involved 50 numbers of developers as samples for the primary stage of collect data. However, only 34 developers contributed to the second stage of the information gathering process. At the last stage, only 12 developers were left for the final data collection process. Finding affirms that Malaysian developers prefer to make their investment decisions based on simple interpolation of historical data and using simple statistical or mathematical techniques in producing the required reports. It was suggested that they seemed to skip several important decision-making functions at the primary development stage. These shortcomings were mainly due to time and financial constraints and the lack of statistical or mathematical expertise among the professional and management groups in the developer organisations.


Science & Engineering Faculty | 2012

The promotion of sustainability agenda for facilities management through developing knowledge capabilities

Norliana Sarpin; Jay Yang


Science & Engineering Faculty | 2014

A framework for people capability enhancement to support sustainable facility management practices

Jay Yang; Norliana Sarpin


Science & Engineering Faculty | 2013

People capabilities for promoting sustainability in facilities management practices

Norliana Sarpin; Jay Yang


Archive | 2018

Housing decision making technical information for initiation development phase process

Rozlin Zainal; Sulzakimin Mohamed; Norliana Sarpin; Zarina Shamsudin; Indera Syahrul Mat Radzuan


International Journal of Supply Chain Management | 2018

The Impact of Product Design and Process Design towards New Product Performance in Manufacturing Industry: A Survey Result in Malaysia

Fauzi Ahmad; Khor Chun Hoong; Norhadilah Abdul Hamid; Norliana Sarpin; Rozlin Zainal; Ahmad Nur Aizat Ahmad; Mohd Fahrul Hassan; Mohd Nasrun Mohd Nawi

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Rozlin Zainal

Universiti Tun Hussein Onn Malaysia

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Narimah Kasim

Universiti Tun Hussein Onn Malaysia

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Jay Yang

Queensland University of Technology

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Sulzakimin Mohamed

Universiti Tun Hussein Onn Malaysia

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Zarina Shamsudin

Universiti Tun Hussein Onn Malaysia

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Hamidun Mohd. Noh

Universiti Tun Hussein Onn Malaysia

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Indera Syahrul Mat Radzuan

Universiti Tun Hussein Onn Malaysia

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Seow Ta Wee

Universiti Tun Hussein Onn Malaysia

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Ahmad Nur Aizat Ahmad

Universiti Tun Hussein Onn Malaysia

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Fauzi Ahmad

Universiti Tun Hussein Onn Malaysia

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