Celiane Camargo-Borges

Social Constructionism in the Context of Organization Development: Dialogue, Imagination, and Co-Creation as Resources of Change

The world faces rapid changes that call for new epistemologies and methodologies that can generate innovative forms of “being” and “doing” within organizations. This article investigates conceptual and practical resources from the social constructionist perspective that can be useful in realizing the transformation of organizations. Initially, a global context of the world in change is described, explaining the consequences for organizations; then social constructionism is introduced as a postmodern epistemology and offered as a potential approach to the organizational development field in supporting research and intervention. Some perspectives for action and knowledge production are offered in the context of an organization. Finally, some resources with examples will be articulated; these new frameworks for action can be effective for organizations coping in times of change.

Notas cartográficas do trabalho na Estratégia Saúde da Família: relações entre trabalhadores e população

Essa pesquisa-intervencao teve como objetivo cartografar os movimentos instituidos e instituintes presentes no trabalho da Estrategia Saude da Familia, no que tange a composicao de suas praticas cuidativas. O referencial teorico metodologico fundamentou-se na analise institucional, linha esquizoanalitica. Foram realizados encontros grupais com uma equipe para discutir o modo como realizavam os cuidados coletivos em acao de educacao permanente em saude. Os sujeitos da pesquisa foram trabalhadores da equipe e estudantes em atividade academica no servico. A media de participacao foi de doze pessoas por encontro, sendo que se desenvolveram oito encontros no periodo de marco a julho de 2010. Os dados foram agrupados em dois estratos imanentes: as relacoes da equipe e a relacao com os usuarios. Os estratos apontaram para o atravessamento das instituicoes de educacao, justica e da divisao tecnica e social do trabalho. A reflexao coletiva em grupo mostrou-se potente, para desnaturalizar processos instituidos e interrogar lugares, saberes e praticas.The objective of this intervention study was to map instituted and instituting movements present in the work of the Family Health Strategy in the development of their care practices. The theoretical framework is based on institutional analysis, using the schizoanalytic approach. Group meetings were carried out with the staff to discuss how they provided collective care in continuing health education. The study subjects were professionals from the team and students who were engaged in academic activity in the service. The average attendance was twelve people per meeting, and there were a total of eight meetings from March to July 2010. Data were grouped into two immanent strata: the relationships of the team and the relationship with clients. The strata point to the intersection of education and legal institutions and the social and technical division of labor. Collective thinking in groups appeared to be effective in denaturalizing established processes and interrogating places, knowledge and practices.

The Opportunities and Challenges of Using Digital Learning Environments in Educational Organizations

The internet has changed the way we communicate, how we do business, how we identify with ourselves and our culture and how we approach education. However, our hyper-connected society has yet to reach its full potential for reframing the education environment into a more connected, transparent and engaging system. In order to do so, educational organizations must re-imagine forms of learning that are more suited to the contemporary world we now live in.

[Cartographic notes on the work in the Family Health Strategy: relationships between workers and the population].

Essa pesquisa-intervencao teve como objetivo cartografar os movimentos instituidos e instituintes presentes no trabalho da Estrategia Saude da Familia, no que tange a composicao de suas praticas cuidativas. O referencial teorico metodologico fundamentou-se na analise institucional, linha esquizoanalitica. Foram realizados encontros grupais com uma equipe para discutir o modo como realizavam os cuidados coletivos em acao de educacao permanente em saude. Os sujeitos da pesquisa foram trabalhadores da equipe e estudantes em atividade academica no servico. A media de participacao foi de doze pessoas por encontro, sendo que se desenvolveram oito encontros no periodo de marco a julho de 2010. Os dados foram agrupados em dois estratos imanentes: as relacoes da equipe e a relacao com os usuarios. Os estratos apontaram para o atravessamento das instituicoes de educacao, justica e da divisao tecnica e social do trabalho. A reflexao coletiva em grupo mostrou-se potente, para desnaturalizar processos instituidos e interrogar lugares, saberes e praticas.The objective of this intervention study was to map instituted and instituting movements present in the work of the Family Health Strategy in the development of their care practices. The theoretical framework is based on institutional analysis, using the schizoanalytic approach. Group meetings were carried out with the staff to discuss how they provided collective care in continuing health education. The study subjects were professionals from the team and students who were engaged in academic activity in the service. The average attendance was twelve people per meeting, and there were a total of eight meetings from March to July 2010. Data were grouped into two immanent strata: the relationships of the team and the relationship with clients. The strata point to the intersection of education and legal institutions and the social and technical division of labor. Collective thinking in groups appeared to be effective in denaturalizing established processes and interrogating places, knowledge and practices.

Health 2.0: Relational Resources for the Development of Quality in Healthcare.

Traditional approaches in healthcare have been challenged giving way to broader forms of users’ participation in treatment. In this article we present the Health 2.0 movement as an example of relational and participatory practices in healthcare. Health 2.0 is an approach in which participation is the major aim, aspiring to reshape the system into more collaborative and less hierarchical relationships. We offer two illustrations in order to discuss how Health 2.0 is related and can contribute to a positive uptake of patient’s knowledge, which implies challenging healthcare practices exclusively focused on scientific expertise. In contrast, the illustrations we discuss focus on relations and cultural practices, searching for responsive and context-sensitive interventions, entertaining multiple views and allowing space for creativity. Finally we introduce two relational resources to contribute with the development and sustainability of Health 2.0 practices: Relational being and edge of fluidity. Those are resources aiming to engage professionals in a type of conversation with their clients, which is different from the hierarchical, linear and fact-oriented approach. This conversation aims at creating a space where the voices of all involved are welcomed, raising different opinions and points of view, bringing up new light and possibilities to the problem being investigated. These resources may be useful for those who are interested in improving quality in healthcare by investing in collaboration, contextual sensitivity and relational engagement.

Notas cartográficas del trabajo en la Estrategia Salud de la Familia: relaciones entre trabajadores y población

Essa pesquisa-intervencao teve como objetivo cartografar os movimentos instituidos e instituintes presentes no trabalho da Estrategia Saude da Familia, no que tange a composicao de suas praticas cuidativas. O referencial teorico metodologico fundamentou-se na analise institucional, linha esquizoanalitica. Foram realizados encontros grupais com uma equipe para discutir o modo como realizavam os cuidados coletivos em acao de educacao permanente em saude. Os sujeitos da pesquisa foram trabalhadores da equipe e estudantes em atividade academica no servico. A media de participacao foi de doze pessoas por encontro, sendo que se desenvolveram oito encontros no periodo de marco a julho de 2010. Os dados foram agrupados em dois estratos imanentes: as relacoes da equipe e a relacao com os usuarios. Os estratos apontaram para o atravessamento das instituicoes de educacao, justica e da divisao tecnica e social do trabalho. A reflexao coletiva em grupo mostrou-se potente, para desnaturalizar processos instituidos e interrogar lugares, saberes e praticas.The objective of this intervention study was to map instituted and instituting movements present in the work of the Family Health Strategy in the development of their care practices. The theoretical framework is based on institutional analysis, using the schizoanalytic approach. Group meetings were carried out with the staff to discuss how they provided collective care in continuing health education. The study subjects were professionals from the team and students who were engaged in academic activity in the service. The average attendance was twelve people per meeting, and there were a total of eight meetings from March to July 2010. Data were grouped into two immanent strata: the relationships of the team and the relationship with clients. The strata point to the intersection of education and legal institutions and the social and technical division of labor. Collective thinking in groups appeared to be effective in denaturalizing established processes and interrogating places, knowledge and practices.