Flávia Pacheco de Araújo

Representações sociais sobre humanização do cuidado: implicações éticas e morais

This research aimed at identifying the ethical aspects in the social representations of clients on the humanization and to argue the implications of these for the nursing care. A qualitative study was carried out whose data collection was by means of semi-structured interview and participant observation with 24 patients hospitalized in a public institution. The social representations about humanization of care gain contours of the ethics and the moral, in the establishment of gradients of merit of the good treatment, and resolute actions, clinical evaluation and respect to the right of the client. The right to the good treatment is not equal for all, what indicates the possible differentiations in social representations about citizenship.Estudo que objetivou identificar os aspectos eticos implicados nas representacoes sociais de pacientes sobre a humanizacao e discutir as implicacoes destas para o cuidado de enfermagem. Tratou-se de estudo com metodo qualitativo cuja coleta de dados deu-se por meio de entrevista semi-estruturada e observacao participante com 24 pacientes hospitalizados em instituicao publica. As representacoes sociais sobre a humanizacao no cuidado ganham contornos da etica e da moral, no estabelecimento de gradientes de merecimento do bom trato, e em acoes resolutivas, avaliacao clinica e respeito ao direito do cliente. O direito ao bom trato nao e igual para todos, o que indica possiveis diferenciacoes nas representacoes sociais sobre a cidadania.

Social representations about humanization of care: ethical and moral implications

This research aimed at identifying the ethical aspects in the social representations of clients on the humanization and to argue the implications of these for the nursing care. A qualitative study was carried out whose data collection was by means of semi-structured interview and participant observation with 24 patients hospitalized in a public institution. The social representations about humanization of care gain contours of the ethics and the moral, in the establishment of gradients of merit of the good treatment, and resolute actions, clinical evaluation and respect to the right of the client. The right to the good treatment is not equal for all, what indicates the possible differentiations in social representations about citizenship.Estudo que objetivou identificar os aspectos eticos implicados nas representacoes sociais de pacientes sobre a humanizacao e discutir as implicacoes destas para o cuidado de enfermagem. Tratou-se de estudo com metodo qualitativo cuja coleta de dados deu-se por meio de entrevista semi-estruturada e observacao participante com 24 pacientes hospitalizados em instituicao publica. As representacoes sociais sobre a humanizacao no cuidado ganham contornos da etica e da moral, no estabelecimento de gradientes de merecimento do bom trato, e em acoes resolutivas, avaliacao clinica e respeito ao direito do cliente. O direito ao bom trato nao e igual para todos, o que indica possiveis diferenciacoes nas representacoes sociais sobre a cidadania.

Representaciones sociales sobre la humanización de la atención: implicaciones éticas y de la moral

This research aimed at identifying the ethical aspects in the social representations of clients on the humanization and to argue the implications of these for the nursing care. A qualitative study was carried out whose data collection was by means of semi-structured interview and participant observation with 24 patients hospitalized in a public institution. The social representations about humanization of care gain contours of the ethics and the moral, in the establishment of gradients of merit of the good treatment, and resolute actions, clinical evaluation and respect to the right of the client. The right to the good treatment is not equal for all, what indicates the possible differentiations in social representations about citizenship.Estudo que objetivou identificar os aspectos eticos implicados nas representacoes sociais de pacientes sobre a humanizacao e discutir as implicacoes destas para o cuidado de enfermagem. Tratou-se de estudo com metodo qualitativo cuja coleta de dados deu-se por meio de entrevista semi-estruturada e observacao participante com 24 pacientes hospitalizados em instituicao publica. As representacoes sociais sobre a humanizacao no cuidado ganham contornos da etica e da moral, no estabelecimento de gradientes de merecimento do bom trato, e em acoes resolutivas, avaliacao clinica e respeito ao direito do cliente. O direito ao bom trato nao e igual para todos, o que indica possiveis diferenciacoes nas representacoes sociais sobre a cidadania.

Social representations of citizenship by inpatients: implications for hospital care

OBJECTIVE examine the social representations of citizenship by inpatients receiving hospital care. METHOD qualitative approach, using the Theory of Social Representations as a framework, with 31 inpatients in the internal medicine sector of a public university hospital. Semi-structured interviews were conducted, whose data were submitted to the Alceste program, with application of lexical analysis. RESULTS patients understand their rights, and citizenship in the care process is understood based on the right to health, to receive good care from a technical and human standpoint. CONCLUSION being well treated as a person and the provision of technical-procedural care are rights of patients; the absence of one or the other implies, therefore, lack of respect for their citizenship.

Representaciones sociales de pacientes internados sobre ciudadanía: implicancias en el cuidado hospitalario

OBJECTIVE examine the social representations of citizenship by inpatients receiving hospital care. METHOD qualitative approach, using the Theory of Social Representations as a framework, with 31 inpatients in the internal medicine sector of a public university hospital. Semi-structured interviews were conducted, whose data were submitted to the Alceste program, with application of lexical analysis. RESULTS patients understand their rights, and citizenship in the care process is understood based on the right to health, to receive good care from a technical and human standpoint. CONCLUSION being well treated as a person and the provision of technical-procedural care are rights of patients; the absence of one or the other implies, therefore, lack of respect for their citizenship.

Representações sociais dos usuários hospitalizados sobre cidadania: implicações para o cuidado hospitalar

OBJECTIVE examine the social representations of citizenship by inpatients receiving hospital care. METHOD qualitative approach, using the Theory of Social Representations as a framework, with 31 inpatients in the internal medicine sector of a public university hospital. Semi-structured interviews were conducted, whose data were submitted to the Alceste program, with application of lexical analysis. RESULTS patients understand their rights, and citizenship in the care process is understood based on the right to health, to receive good care from a technical and human standpoint. CONCLUSION being well treated as a person and the provision of technical-procedural care are rights of patients; the absence of one or the other implies, therefore, lack of respect for their citizenship.