Iman Sudirman

Technological and organizational factors influencing the e-commerce adoption by Indonesian SMEs

The use of e-commerce in small and medium enterprises (SMEs) has become an important topic of many studies. Several studies on e-commerce adoption by SMEs in developing countries have been done. Unfortunately there are still a few studies for that in Indonesia, particularly in West Java province. In addition, only a few studies have been conducted to produce a model that can explain the success of SMEs in adopting e-commerce systems. This paper presents some preliminary study results with the aim to explore technological and organizational factors influencing e-commerce adoption by the SMEs. Three exploratory case studies in three manufacturing SMEs in West Java were conducted. The result of this study indicates several variables of technological and organizational factors that affect e-commerce adoption.

Knowledge sharing behavior, antecedent and its influence towards the company’s innovation capability

This research develops conceptual model to elaborate the relationships between knowledge infrastructure, knowledge sharing behavior and innovation capability. This research presents more profound insights on which knowledge infrastructure regarded crucial in supporting knowledge sharing behavior. Besides it, explaining how knowledge sharing influences towards companys innovation capability. The result of this research is expected to leverage learning ability towards the development of knowledge sharing behavior within organization. Moreover this research is also expected to provide referential framework to researchers and practitioners on the components of knowledge infrastructure needed to be developed in order to build effective knowledge sharing behavior in an organization. Our research has identified several dimensions of knowledge infrastructure which are considered supporting knowledge sharing behavior: organizational culture, managerial, organizational structure, people, and information technology. This research is based on theory reasoned action to explain how knowledge infrastructure is able to form knowledge sharing behavior.

Absorptive capacity moderates the relationship between knowledge sharing capability and innovation capability

The research investigates the relationships between knowledge sharing capability, absorptive capacity, and innovation capability. We used statistical hypotheses and Structural Equation Modeling to study these relationships based on the data sampled from 114 companies of information and communication technology industry in Indonesia including telecommunication service provider, support service provider, network vendors, and consumer devices vendors. Four hypotheses will be tested in this study, to find out whether absorptive capacity is the intervening variable between knowledge sharing capability and innovation capability. The result shows that knowledge sharing capability has a significant influence to potential absorptive capacity. While realized absorptive capacity is significantly influenced by potential absorptive capacity.

Business - IT alignment success framework for manufacturing SMEs (A conceptual model)

This research focuses on Small and Medium Enterprises manufacturing sectors. A major contribution by the manufacturing sector and the role of SMEs in the Indonesian economy prompted the government to improve SMES competitiveness. One of which is internet training. The low adoption of internet in SMEs business due to the incapability of SME in aligning business with IT. This requires the government to help SMEs in adopting e-business effectively by assisting SMEs to align their business and IT. In this paper, we propose a conceptual model that will be further elaborated. We propose five factors of alignment and 5 proposisition related to these factors. The elaborated model will serve as the basis for alignment success framework.

Business strategy and e-business initiatives in Indonesian B-to-B manufacturing SMEs

Transforming SMEs into e-business is one of efforts to improve the competitiveness of SMEs. However, the initiatives of e-business can not be separated from the companys business strategy. This means that the transformation of SMEs towards e-business follows the companys business strategy. However, SMEs often do not clearly define their business strategy, and this strategy is seen as the companys commitment to customer demand. For manufacturing companies, manufacturing systems literature calls this commitment as competitive priorities which is a part of the manufacturing strategy and reflects the business strategy. This study describes the alignment between e-business initiatives with the competitive priorities. This study uses business process approach to find e-business initiatives. Business processes that are supported electronically by SMEs become the pivot domain for the alignment process. This study shows four types of e-business initiatives that are identified from empirical studies and explains the relationship between each initiative with competitive priorities to be fulfilled by B-to-B manufacturing SMEs.

External and Internal Environment, and Business Ethic on Business Partnership and its Implication on Small Enterprise Performance in West Java

The purpose of this study is to obtain empirical evidence and find clarity on the phenomena about the influence of external and internal environment, and business ethic on business partnership and its impact on small enterprise performance in West Java on small stamped-batik business. The research was conducted by using descriptive and inductive method by taking sample of 116 companies using simple random sampling technique proportionally with structural equation model analysis. The conclusions obtained are that the external environment, and business ethic were in the fair category, while the internal environment, partnership, and performance were good. SEM analysis showed that the external and internal environment, and business ethic simultaneously had positive and significant effect on partnership of 64.6%. Partially, the external environment had positive and significant impact on the business partnership of 15.41%. The internal environment had a positive and significant impact on business partnership of 28.73%. Business ethic had a positive and significant effect on business partnership of 20.30%. Business Partnership had a positive and significant impact on Small Enterprise Performance of 84.3%.

An analysis of e-business adoption by Indonesian manufacturing SMEs: A conceptual framework

Many researches had shown IT contribution to business. Considering the contribution of SMEs to Indonesia economy, improving the competitiveness of SMEs is a concern in Indonesia development. Many studies had shown many IT projects failed to provide business performance. So, it is important to understand the pattern of e-business that provides business performances of a company. Using business process approach, we had studied SMEs’ e-business initiatives in the form of “which business processes that had been supported with IT” by SMEs and business performances that SMEs gained from these e-business initiatives. But, we have not studied the intensity of implemented IT for SMEs’ business processes. This paper presents a conceptual framework that relates the business performance and the intensity of e-business adoption. We also propose some antecedents that may relate to the intensity of e-business adoption.

Conceptual model of entrepreneurial, managerial and technical software competencies towards SME performance in subsector software industries

Entrepreneur has a significant role in SMEs. Entrepreneur capabilities in managing SMEs become key success factor of business sustainability. There are three roles that entrepreneurs must competently in order to be successful, namely entrepreneurial, managerial and technical-functional. Different competencies required to perform these roles, related to the specific knowledge of the industry, managerial ability and experience. Drawing insights from the literature review, this paper aims to provide a better understanding on the relationship between entrepreneurial, managerial, technical competencies and firm performance in the context software industries SMEs. A model on competencies is proposed to provide useful insights into entrepreneurial, managerial and technical competencies.

The customer adoption of mobile banking from an interaction perspective

Internet has been accelerating technology development in many sectors, including bank industry. Mobile banking is the latest banking channel that offers many advantages for banks and their customers. Despite the advantages it offers, many banks face the problem of low mobile banking adoption, particularly in Indonesia. Many Indonesian banks face the problem of low mobile banking adoption. A study on what makes customers fully accept mobile banking can help banks develop effective strategies to increase the adoption. This paper examines customer adoption of mobile banking from an interaction perspective. Based on this perspective, mobile banking adoption is studied by examining the interactions among elements involved in the system. Interaction among system elements may create new characteristics; therefore it is necessary to analyze these interactions to have richer understanding on the adoption behavior. Based on literature review, a framework and model for mobile banking adoption from an interaction perspective were developed. The model was developed by adopting several theories, including usability, technology adoption model, diffusion of innovations, perceived characteristics of innovating, flow theory, trust and social influence.

Interaction capability, process quality, and outsourcing success: A vendor perspective in offshore IT outsourcing

Nowadays the competition in IT offshoring is fierce along with the rapid growth of IT offshoring. Some of Indonesian IT vendors succeed in acquiring IT projects from clients abroad, but some of them are not successful in delivering the project. Some previous studies have included interaction capability as the determinant of IT outsourcing success, but the concept of interaction is considered as one dimension. This study will explore dimensions of interaction capability including its determinants. Based on the result of semi-structured interview with the representative of Indonesias leading offshore IT outsourcing company, the interaction between the company and client is very important for the success of software development. Our results show that communication and coordination are the main dimensions of interaction capability. The supporting determinants of interaction capability include human resources management and technology. The inhibiting determinants of interaction capability include cultural distance and temporal distance.