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Joseph C. Steinlicht

Rockwell International

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Publication

Featured researches published by Joseph C. Steinlicht.

Archive | 1992

Two dimensional routing apparatus in an automatic call director-type system

Joseph C. Steinlicht

Archive | 1994

Method and system for routing incoming telephone calls to available agents based on agent skills

Michael C. Hollatz; Daniel F. Baker; Joseph C. Steinlicht; Mark J. Michelson; Kurt E. Sunderman

Archive | 1994

Automatic call distributor and method for routing incoming telephone calls based on proficiency ratings of agents

Michael C. Hollatz; Dan M. Righi; Joseph C. Steinlicht; Kurt E. Sunderman

Archive | 1995

Call distributor with automatic preannouncement system and method

Daniel F. Baker; Joseph C. Steinlicht; Thomas S. Holtaway

Archive | 2004

Call tracking using SIP presence mechanism

Michael Peters; Mike Hollatz; Jeffrey D. Hodson; Joseph C. Steinlicht

Archive | 1992

Telephonic switching system with automatic port assignment capability and method

Daniel F. Baker; Joseph C. Steinlicht

Archive | 1991

Fault tolerant signaling

Robert C. Signaigo; Joseph C. Steinlicht

Archive | 2006

Verbindungsverfolgung unter Verwendung eines SIP-Anwesenheitsmechanismus

Jeffery D. Wheaton Hodson; Michael Huntley Hollatz; Michael Peters; Joseph C. Steinlicht

Archive | 2005

Verbindungsverfolgung unter Verwendung eines SIP-Anwesenheitsmechanismus Connection tracking using a SIP presence mechanism

Jeffery D. Wheaton Hodson; Michael Huntley Hollatz; Michael Peters; Joseph C. Steinlicht

Archive | 2005

Compound tracking using a SIP presence mechanism

Jeffery D. Wheaton Hodson; Michael Huntley Hollatz; Michael Peters; Joseph C. Steinlicht

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Kurt E. Sunderman

Rockwell International

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Michael C. Hollatz

Rockwell International

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Michael Peters

Rockwell Automation

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Daniel F. Baker

Rockwell International

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Dan M. Righi

Rockwell International

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Jeffrey D. Hodson

Rockwell Automation

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Mark J. Michelson

Rockwell International

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Robert C. Signaigo

Rockwell International

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Thomas S. Holtaway

Rockwell International

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