Vívian Flores Costa

COMPORTAMENTO DE CIDADANIA ORGANIZACIONAL: AS VISÕES DE COLABORADORES E DE GESTORES DE UMA INDÚSTRIA DE ELETRODOMÉSTICOS

Este estudo tem o objetivo central identificar os comportamentos de cidadania organizacional (CCO) predominantes no contexto organizacional, a partir da visao de colaboradores e de gestores de uma industria de eletrodomesticos. Para tanto, realizou-se uma pesquisa descritiva, de natureza quantitativa e qualitativa, concretizada por meio de um estudo de caso em uma empresa fabricante de eletrodomesticos. Inicialmente, na etapa quantitativa, participaram 302 colaboradores pertencentes a diversas posicoes hierarquicas da Empresa pesquisada, os quais responderam um questionario elaborado a partir do modelo Escala de Civismo nas Organizacoes (ECO) de Porto e Tamayo (2003). Em um segundo momento, na etapa qualitativa, participaram 10 gestores da Empresa investigada, com os quais se efetivaram entrevistas semiestruturadas, sendo o protocolo elaborado a luz do modelo de Porto e Tamayo (2003). Os principais resultados encontrados expoem que, no que tange aos CCO, os comportamentos de Protecao ao sistema e de Cooperacao com os colegas foram os indicados pelos colaboradores e gestores como os mais presentes no contexto organizacional investigado. Em contrapartida, na visao dos colaboradores, o Autotreinamento e o comportamento de Sugestao a gestao organizacional sao os menos praticados no ambiente de trabalho, contudo, a visao dos gestores apresentou algumas dissensoes, visto que apontaram esses comportamentos como recorrentes nos membros da organizacao.

Interações entre os Comportamentos de Cidadania Organizacional, Confiança Interpessoal, Confiança Organizacional e Suporte Organizacional

This study aims to analyze the existing relationships between Organizational Citizenship Behaviors, Interpersonal Trust, Organizational Trust and Organizational Support, from the perspective of employees in the educational sector. In order to achieve this objective, a research of character descriptive of the survey type. The instrument filled out by 988 employees was elaborated from the Organizational Citizenship Behavior Scale for Knowledge Workers (OCB-KW), Interpersonal Trust Measure (IT), Employee Trust Scale (ETS) and Organizational Support Perception Scale (OSPS). The main results show the existence of a relationship between the constructs of the social context and the OCB. The highest correlation found between Interpersonal Trust and Organizational Citizenship Behaviors ( r= .462), indicating that the existence of trust among the individuals in the organization is directly proportional to their involvement in positive and discretionary behaviors for the common good.

Contribuições do Empreendedorismo Social para o Aumento da Participação das Mulheres no Mercado de Trabalho

The objective of the study is to examine the prospect of coordinators and members of collective enterprises members of a Brazilian social incubator about the contributions of social entrepreneurship with the female increase in the participation of women in the labor market. We conducted a descriptive and qualitative research. The analysis of the context was defined a priori by defined categories, based on a theoretical model that contemplates the dimensions: human capital, will and viability, social capital, social and institutional environment actors. The categories defined a posteriori contemplated the following categories: empowerment, recovery and personal fulfillment. Regarding womens inclusion in the labor market, the results reflected some difficulties faced by women who participate in projects, with highlights to the lack of qualification, opportunities and participation in the formal market. For many interviewees, these projects represented the first opportunity for inclusion in the labor market.

Comportamento de cidadania organizacional: versão brasileira da escala Comportamentos de Cidadania Organizacional para Trabalhadores do Conhecimento

This study is the translation, cultural adaptation and validation of the scale of Organizational Citizenship Behavior for Knowledge Workers (OCB-KW), developed by Dekas (2010) and Dekas, Bauer, Welle et al. (2013). The protocol suggested by Beaton, Bombardier, Guillemin et al. (2000) was used, composed of the translation stages, synthesis, back-translation, evaluation committee, equivalence of pre-test and submission and appraisal. Furthermore, by means of a pilot study, the final version of the instrument was applied to a sample of 247 individuals. As results, the scale of OCB-KW was validated, presented adequate reliability indices and can be used in future studies in the area of administration, increasing the production of scientific knowledge on the subject.

Gestão de pessoas e sustentabilidade: construindo caminhos por meio das práticas de capacitação

This study seeks to identify how the issue of sustainability is manifested between the capacitation actions offered by the people management area of an institution of higher education. With qualitative approach, the study is developed by performing three steps: (i) analysis of strategic documents of the institution; (ii) mapping of capacitation actions on sustainability offered to servers; and (iii) semi-structured interviews analysis performed with the servers involved in the organization and dissemination of capacitation actions. The results showed that the institution recommends sustainability in their strategic documents, with convergence to the ecological dimension in their actions. The servers involved in the organization and dissemination of capacitation actions understand that the people management area takes on a strategic role in addressing sustainability in an integrated manner with other institutional actions. However, there are difficulties in offering permanent training, since there is a shortage of specialists available to disseminate the theme in its entirety, thus indicating the permanent offer of training involving sustainability.

Preocupações com a sustentabilidade imbricadas na missão social das organizações: a percepção de empreendedores sociais do Brasil e de Portugal

This study aims to investigate the perception of social entrepreneurs from Brazil and Portugal in relation to concerns about sustainability by revealing the social mission of the organizations they serve. Therefore, it was used as a methodological strategy the multiple case study, considering social projects in Brazil and Portugal. Data collection, semi-structured interviews with 11 social entrepreneurs were held, six of Brazil and five of Portugal, consolidated through a script with profile questions and about sustainability, characterized by social, environmental and economic dimensions, as well as consultations in sites, reports and documents. The data were analyzed qualitatively through content analysis procedure. The survey results suggest a predominance of concerns about the social dimension of sustainability in all analyzed enterprises, although different aspects to consider. As for the economic dimension, found themselves converging views between entrepreneurs interviewed in Brazil and Portugal, since the vast majority revealed a lack of financial resources and lack of government support. On the environmental dimension there was little evidence in the statements of the respondents.

Suporte no trabalho: a percepção de docentes do ensino técnico

The study was developed in order to answer the following research question: what are the perceptions support the work of teachers placed in an institution of technical education? Therefore, we performed a descriptive case study and quantitative character. The unit of analysis of the survey consists of 17 teaching a technical colegico city of Santa Maria - RS. For data collection we used the scale of perceived social support at Work (EPSST) and the scale of perceived organizational support (EPSO). With respect to social support at work, it was observed that there is a greater perception of informational social support and social support instrumental. Considering the organizational support, teachers have a higher perception of the institution. Key-words: social support at work, organizational support, technical education.