Cláudia Maria Perrone

O Processo de construção de uma rede de atenção em Saúde Mental: desafios e potencialidades no processo de Reforma Psiquiátrica

O objetivo deste trabalho foi investigar como vem sendo o processo de construcao da rede de atencao em saude mental no municipio de Santa Maria-RS, tendo como foco sua articulacao com os ideais da Reforma Psiquiatrica e do SUS. O referencial metodologico utilizado foi o da Pesquisa-Acao Integral e Sistemica. Os sujeitos da pesquisa constituiram-se por gestores e trabalhadores vinculados a Secretaria de Saude do municipio, sendo que a coleta de dados ocorreu a partir da observacao participante das reunioes da Comissao Municipal de Saude Mental e de entrevistas com informantes. Os dados apontam que o sistema de referencia e contra-referencia e pouco efetivo e os processos de trabalho sao fragmentados, gerando descontinuidade dos tratamentos e desresponsabilizacao profissional. As estrategias de construcao e articulacao da rede, pactuadas entre gestores e trabalhadores de saude, envolvem a implantacao de servicos substitutivos, a criacao de uma Comissao de Saude Mental e a capacitacao em saude mental para a atencao basica. Encontramos ainda uma serie de estrategias agenciadas no cotidiano dos processos de trabalho, determinando uma rede informal nao prevista pela macropolitica de saude. Problematizamos os efeitos da adequacao dos servicos substitutivos ao SUS, assim como os efeitos ambiguos do modo como as estrategias de construcao e articulacao da rede sao efetivadas.

A percepção das organizações pela Geração Y

Nowadays the called Y Generation is perceived as a challenge for organizations and their managers. Among the authors of this theme there is a convergence of views on the intense relationship that these young people have with the technologies. This is the determinative trait for the understanding of unique characteristics of Y Generation. The objective of this study was investigated what are the organizational aspects that attract the Y Generation, as well as what they expect from a company. For this reason, data were obtained from 10 young people belonging to this generation. They answered a instrument that contained open questions. The data were analyzed by categorical thematic content analysis. The results indicate that youth of Y Generation experience a hybrid situation in organizations, because they want a organization post-industrial and live in organizations with aspects taylor-fordist. They oscillate between adaptation and appropriation of competence as self-confidence and eagerness for knowledge, maintaining as value the process of self-construction, that should not be simplified to an identity presupposed by the company and a reduced capacity for action before this perspective problem.

NOVO CINEMA, NOVA LOUCURA?

The objective of this text is to discuss the relationship of cinema with the production of subjectivity. At its birth, cinema pointed towards the birth of a new regime of sensibility, establishing transverse relationships among body, technology and a certain exploitation of madness, as a modulation of the production of the subject. In the contemporary it fits to question if cinema has not been a device of the institutions of itself at the time when madness and disease undid their bows.

Abertura de Empreendimento de Vestuário: Relato de Experiência Sobre Consultoria da Psicologia

Este trabalho tem como objetivo realizar um estudo de caso na empresa Center Digital, que trabalha com manutencao em equipamentos eletronicos e apresentar possiveis solucoes para diminuicao nas falhas que geram o retrabalho e, consequentemente, custo para a organizacao. Um dos principais objetivos para as empresas que trabalham com prestacao de servico e atender ou ate mesmo superar as expectativas do cliente. O estudo de caso foi feito com base nas ordens de servicos finalizadas. De um total de 5.557 ordens de servicos feitas em um ano, 617 foram refeitas, implicando 11% de retrabalho. Foi elaborado um fluxograma do processo operacional que mostra as etapas a serem seguidas desde a entrada ate a saida do equipamento, que ajudam a diminuir em cerca de 79% os retrabalhos e falhas. Com base nesses resultados sugerese a empresa Center Digital padronizar as etapas, em seu fluxo de atendimento, principalmente, no registro das ordens de servicos e, com isso, evitar prejuizos com o retrabalho.O presente trabalho tem como objetivo principal, examinar o controle interno fortalecido da cultura organizacional, como uma estrategia competitiva das pequenas empresas, frente a ambientes globalizados. A necessidade desta investigacao, surge como resposta ao detectar queuma po rcentagem representativa destas organizacoes nao conta com normas de controle, que garantam a protecao de seus ativos e seu bom uso, a prevencao de riscos, que contribua na geracao de informacao financeira confiavel e permita avaliar a eficiencia das operacoes. Ao se aprofundar na literatura, observa-se que a normatividade por si so nao garante um resultado positivo, surge a necessidade de robustecela com uma cultura organizacional dirigida ao cumprimento das mesmas, como um meio para o exito da missao e visao que todos seus integrantes compartilham como entidade.The process of loyalty generates directly countless steps until the real enchantment of retention is desired by the organization. This article aimed to identify the continuum systematic of use for the loyalty process and their daily practices of these tools of captivation and customer retention in a company of the agribusiness sector. With the main objective to analyze the possible factors that influence the loyalty and satisfaction of their customers, this work was based on their Methodology in searching of type exploratory and descriptive. Soon o it pertains to the type of data collection instrument the structured questionnaire applied to field outside the selected one and applied among twenty customers in a random order. It was verified through the collected and measured results that customers are satisfied, regarding the quality service (75%) and post-sales (80%). However the company should have a greater attention on the qualification of the consultants in meeting their clients, where it was discovered that a good share of them are not satisfied with the qualification (35%), revealing the absence of loyalty and models of relationships with the customers.

Intervenções na Emergência: A Escuta Psicanalítica Pós-desastre da Boate Kiss

As situacoes de desastres agrupam um conjunto de fenomenos psiquicos que se formam em consequencia da intrusao de um evento limite, na maior parte das vezes imprevisivel, que causa um impacto intenso no psiquismo. Tal acontecimento pode ser da ordem do inominavel e provocara uma desorganizacao psiquica com fator traumatico. Na cidade de Santa Maria, Rio Grande do Sul, ocorreu um incendio, no dia 27 de janeiro de 2013, que ocasionou 242 mortes e teve um impacto potencialmente traumatico. O trauma nao e o fato em si, mas a forma como um evento disruptivo incide sobre o aparelho psiquico dos sujeitos e como e articulado na vivencia singular. Diante disso, e fundamental estar atento aos possiveis efeitos do traumatico sobre o psiquismo com objetivo de criar intervencoes terapeuticas eficazes que facilitem o processo de simbolizacao do excesso de estimulo, possibilitando a narrativa da vivencia. Sera realizado um relato de experiencia profissional que mostra como um desastre desta natureza foi vivenciado por psicologas de orientacao psicanalitica no processo de construcao de redes de apoio, como a escuta clinica diante de uma emergencia.

Atuação do Psicólogo Escolar e Educacional no ensino superior: reflexões sobre práticas

Este estudio tuvo por objetivo reflexionar sobre el trabajo desarrollado por psicologos en el contexto de las Instituciones de Ensenanza Superior. Se parte del presupuesto de que las alteraciones en la rutina que adviene del ingreso en la ensenanza superior pueden hacer con que academicos presenten problemas psicologicos. La implementacion de servicios dentro de las universidades que visan la optimizacion del bien-estar fisico y psicologico de los estudiantes busca auxiliar en el enfrentamiento de tales dificultades. Los resultados ensenan que, tradicionalmente, las intervenciones psicologicas realizadas en esas instituciones son volcadas al publico discente por medio de atenciones clinicos individuales. Sin embargo, actividades provenientes de una concepcion critica de Psicologia Escolar y Educacional, como aquellas que enfatizanla adaptacion academica, el asesoramiento de carrera y el proceso ensenanza-aprendizaje, viene ganando enfasis. Tambien hay relatos de practicas volcadas a los docentes y funcionarios. Se concluye que la actuacion de los psicologos en la ensenanza superior vivencia un proceso de transicion marcado por la busqueda de nuevas formas de actuacion.

The teenager in the context of public health in Brazil: reflections on the PROSAD

This study sought to reflect the history of public health policies aimed at teenagers and young Brazilians. It was discussed , especially, the Adolescent Health Program (PROSAD), with attention to: target population, directing actions to attend teens, variability of proposed goals and staff available to intervene in the population. This study presents a narrative review of the literature on public policy in health for adolescents and youth and the critical analysis of the document PROSAD. The theoretical discussion is organized into three themes: (1) Teenagers and young people in public health policies; (2) Program Adolescent Health (PROSAD) and (3) PROSAD and care to adolescents in practice. The main results indicate that the program not answered all Brazilian adolescents. The joint actions to contemplate the audience submitted fragility referring, mainly, to the protagonism of adolescents in health actions and low variability of goal. The PROSAD recognized the importance of professional training for skilled care to adolescents, however, faced challenges linked to the recognition of adolescent as active and participative. These results indicate the need for reviews with methodological rigor to subsidize path corrections and (re) orientation of strategies for health action aimed at teenager audiences.This study sought to reflect the history of public health policies aimed at teenagers and young Brazilians. It was discussed , especially, the Adolescent Health Program (PROSAD), with attention to: target population, directing actions to attend teens, variability of proposed goals and staff available to intervene in the population. This study presents a narrative review of the literature on public policy in health for adolescents and youth and the critical analysis of the document PROSAD. The theoretical discussion is organized into three themes: (1) Teenagers and young people in public health policies; (2) Program Adolescent Health (PROSAD) and (3) PROSAD and care to adolescents in practice. The main results indicate that the program not answered all Brazilian adolescents. The joint actions to contemplate the audience submitted fragility referring, mainly, to the protagonism of adolescents in health actions and low variability of goal. The PROSAD recognized the importance of professional training for skilled care to adolescents, however, faced challenges linked to the recognition of adolescent as active and participative. These results indicate the need for reviews with methodological rigor to subsidize path corrections and (re) orientation of strategies for health action aimed at teenager audiences.

El adolescente en el contexto de la salud pública brasileña: reflexiones sobre el PROSAD

This study sought to reflect the history of public health policies aimed at teenagers and young Brazilians. It was discussed , especially, the Adolescent Health Program (PROSAD), with attention to: target population, directing actions to attend teens, variability of proposed goals and staff available to intervene in the population. This study presents a narrative review of the literature on public policy in health for adolescents and youth and the critical analysis of the document PROSAD. The theoretical discussion is organized into three themes: (1) Teenagers and young people in public health policies; (2) Program Adolescent Health (PROSAD) and (3) PROSAD and care to adolescents in practice. The main results indicate that the program not answered all Brazilian adolescents. The joint actions to contemplate the audience submitted fragility referring, mainly, to the protagonism of adolescents in health actions and low variability of goal. The PROSAD recognized the importance of professional training for skilled care to adolescents, however, faced challenges linked to the recognition of adolescent as active and participative. These results indicate the need for reviews with methodological rigor to subsidize path corrections and (re) orientation of strategies for health action aimed at teenager audiences.This study sought to reflect the history of public health policies aimed at teenagers and young Brazilians. It was discussed , especially, the Adolescent Health Program (PROSAD), with attention to: target population, directing actions to attend teens, variability of proposed goals and staff available to intervene in the population. This study presents a narrative review of the literature on public policy in health for adolescents and youth and the critical analysis of the document PROSAD. The theoretical discussion is organized into three themes: (1) Teenagers and young people in public health policies; (2) Program Adolescent Health (PROSAD) and (3) PROSAD and care to adolescents in practice. The main results indicate that the program not answered all Brazilian adolescents. The joint actions to contemplate the audience submitted fragility referring, mainly, to the protagonism of adolescents in health actions and low variability of goal. The PROSAD recognized the importance of professional training for skilled care to adolescents, however, faced challenges linked to the recognition of adolescent as active and participative. These results indicate the need for reviews with methodological rigor to subsidize path corrections and (re) orientation of strategies for health action aimed at teenager audiences.

O adolescente no contexto da saúde pública brasileira: reflexões sobre o PROSAD

This study sought to reflect the history of public health policies aimed at teenagers and young Brazilians. It was discussed , especially, the Adolescent Health Program (PROSAD), with attention to: target population, directing actions to attend teens, variability of proposed goals and staff available to intervene in the population. This study presents a narrative review of the literature on public policy in health for adolescents and youth and the critical analysis of the document PROSAD. The theoretical discussion is organized into three themes: (1) Teenagers and young people in public health policies; (2) Program Adolescent Health (PROSAD) and (3) PROSAD and care to adolescents in practice. The main results indicate that the program not answered all Brazilian adolescents. The joint actions to contemplate the audience submitted fragility referring, mainly, to the protagonism of adolescents in health actions and low variability of goal. The PROSAD recognized the importance of professional training for skilled care to adolescents, however, faced challenges linked to the recognition of adolescent as active and participative. These results indicate the need for reviews with methodological rigor to subsidize path corrections and (re) orientation of strategies for health action aimed at teenager audiences.This study sought to reflect the history of public health policies aimed at teenagers and young Brazilians. It was discussed , especially, the Adolescent Health Program (PROSAD), with attention to: target population, directing actions to attend teens, variability of proposed goals and staff available to intervene in the population. This study presents a narrative review of the literature on public policy in health for adolescents and youth and the critical analysis of the document PROSAD. The theoretical discussion is organized into three themes: (1) Teenagers and young people in public health policies; (2) Program Adolescent Health (PROSAD) and (3) PROSAD and care to adolescents in practice. The main results indicate that the program not answered all Brazilian adolescents. The joint actions to contemplate the audience submitted fragility referring, mainly, to the protagonism of adolescents in health actions and low variability of goal. The PROSAD recognized the importance of professional training for skilled care to adolescents, however, faced challenges linked to the recognition of adolescent as active and participative. These results indicate the need for reviews with methodological rigor to subsidize path corrections and (re) orientation of strategies for health action aimed at teenager audiences.

Oficina terapêutica de contos infantis no CAPSi: relato de uma experiência

Este artigo e o resultado de uma intervencao realizada em um Centro de Atencao Psicossocial Infanto-Juvenil em uma cidade da regiao central do Rio Grande do Sul, no âmbito do projeto de extensao universitaria “Oficina Terapeutica de Contos Infantis no CAPSi”. Para tanto, focaliza a construcao de historias como instrumento privilegiado na oficina terapeutica infantil. Os subsidios teorico-metodologicos utilizados referem-se as contribuicoes da psicanalise ao campo da saude mental. Identificaram-se mudancas na simbolizacao e na socializacao das criancas que participaram da oficina, alem do estabelecimento de vinculo terapeutico entre os integrantes do grupo.